Building a theoretical framework of message authenticity in CSR communication

A Pérez - Corporate Communications: An International Journal, 2019 - emerald.com
Purpose The purpose of this paper is to provide an integrative theoretical framework that
advances the underdeveloped stream of research that analyses how message authenticity …

Personal traits and customer responses to CSR perceptions in the banking sector

A Perez, I Rodríguez del Bosque - International Journal of Bank …, 2017 - emerald.com
Purpose The purpose of this paper is to explore the moderating role of six personal traits in a
causal model to study how customers' perceptions of corporate social responsibility (CSR) …

Corporate social responsibility and social network analysis: unionized workers' perceptions

F Lillo-Viedma, P Severino-González… - Sustainability, 2022 - mdpi.com
Corporate social responsibility (CSR) is a concept which has been approached from various
perspectives and application areas. One of these areas regards how individuals perceive …

Antecedents and customer-related outcomes of perceived CSR authenticity of Indian banks: developing an integrated model

D Sharma, R Kumar - Social Responsibility Journal, 2025 - emerald.com
Purpose Business-society relations have weakened in recent years due to evidence of
greenwashing and misleading corporate social responsibility (CSR) practices, resulting in a …

The Role of Corporate Credibility and Message Quality in Driving Word-of-Mouth Advocacy Among Azerbaijani Formula 1 Volunteers Regarding Baku City Circuit's …

R Hajiyev - 2024 - search.proquest.com
This dissertation investigates how corporate credibility and message quality affect Word-of-
Mouth (WOM) advocacy among volunteers at the Azerbaijan Formula 1 race. The focus is on …

Perceptions of corporate social responsibility and its influence on customer behaviour in White City, Saldanha

NA Nkwanyana - 2020 - scholar.sun.ac.za
Numerous studies have been conducted on corporate social responsibility (CSR) and
customers' responses to businesses' CSR activities around the globe. Currently, such …

Building a theoretical framework of message authenticity in CSR communication

A Pérez Ruiz - 2019 - repositorio.unican.es
Purpose The purpose of this paper is to provide an integrative theoretical framework that
advances the underdeveloped stream of research that analyses how message authenticity …