The human side of human-chatbot interaction: A systematic literature review of ten years of research on text-based chatbots

A Rapp, L Curti, A Boldi - International Journal of Human-Computer Studies, 2021 - Elsevier
Over the last ten years there has been a growing interest around text-based chatbots,
software applications interacting with humans using natural written language. However …

Citizens versus the internet: Confronting digital challenges with cognitive tools

A Kozyreva, S Lewandowsky… - … Science in the Public …, 2020 - journals.sagepub.com
The Internet has evolved into a ubiquitous and indispensable digital environment in which
people communicate, seek information, and make decisions. Despite offering various …

On the stress potential of videoconferencing: definition and root causes of Zoom fatigue

R Riedl - Electronic Markets, 2022 - Springer
As a consequence of lockdowns due to the coronavirus disease (COVID-19) and the
resulting restricted social mobility, several billion people worldwide have recently had to …

[HTML][HTML] Psychological benefits of using social virtual reality platforms during the covid-19 pandemic: The role of social and spatial presence

M Barreda-Ángeles, T Hartmann - Computers in Human Behavior, 2022 - Elsevier
Social virtual reality (VR) platforms are an emergent phenomenon, with growing numbers of
users utilizing them to connect with others while experiencing feelings of presence (“being …

A systematic comparison of in-person and video-based online interviewing

B Lobe, DL Morgan, K Hoffman - International Journal of …, 2022 - journals.sagepub.com
Due to the increasing popularity of online qualitative interviewing methods, we provide a
systematically organized evaluation of their advantages and disadvantages in comparison …

Self-disclosure and social media: motivations, mechanisms and psychological well-being

M Luo, JT Hancock - Current opinion in psychology, 2020 - Elsevier
Self-disclosure is pervasive on social media and has significant implications for
psychological well-being. In this review we synthesize recent research on the motivations …

Fostering parasocial relationships with celebrities on social media: Implications for celebrity endorsement

S Chung, H Cho - Psychology & marketing, 2017 - Wiley Online Library
The purpose of this study was to explore the underlying mechanisms through which the use
of social media affects endorser effectiveness. Based on theories related to parasocial …

Can we be friends with Mitsuku? A longitudinal study on the process of relationship formation between humans and a social chatbot

EAJ Croes, ML Antheunis - Journal of Social and Personal …, 2021 - journals.sagepub.com
This explorative study investigated (a) whether social attraction, self-disclosure, interaction
quality, intimacy, empathy and communicative competence play a role in getting-acquainted …

Digital media and society

S Lindgren - 2021 - torrossa.com
Whatdoes it mean to live in adigital society? Does social media empower political activism?
How do we form and express our identity in a digital age? Do algorithms and search engine …

Privacy and human behavior in the age of information

A Acquisti, L Brandimarte, G Loewenstein - Science, 2015 - science.org
This Review summarizes and draws connections between diverse streams of empirical
research on privacy behavior. We use three themes to connect insights from social and …