The conceptualization of self‐congruity is more than five decades old. However, the research on its effect on consumer behaviour is still evolving, ensuing the literature …
Purpose The purpose of the paper is to contribute to the extant sport marketing literature by positing fan engagement, team brand image and cumulative fan satisfaction with the team …
KW Lee, CY Li - Journal of Retailing and Consumer Services, 2023 - Elsevier
Artificial intelligence (AI)-powered service chatbot functionality is changing to more effectively connect with customers in the era of digital marketing. As such, an understanding …
Purpose The central objective is to determine the main components of a brand that become a “beloved” brand in the minds of consumers applied to football teams. Design/methodology …
S Kim, AE Manoli - Journal of Strategic Marketing, 2022 - Taylor & Francis
While involvement in CSR activities is common practice in today's sporting world, there is a need to go beyond the activities themselves to explore how fans' perceptions of CSR can …
F Jiang, R Huang, Q Chen, J Zhang - Foods, 2023 - mdpi.com
Food is an indispensable part of destination tourism resources and attractions, playing a vital role in the marketing and promotion of the destination. Food can also be viewed as an …
W Chiu, FJ Wang, H Cho - Journal of Travel & Tourism Marketing, 2023 - Taylor & Francis
This study investigated causal antecedents' symmetric and asymmetric effects on satellite fans' intention to revisit the home ground of their favorite sports teams through the lens of …
Guided by the uses and gratification theory (UGT), this research aims to investigate the influence of gratification (ie, personal, social, and tension release gratification) sought from …
In this research, we conducted two studies to validate a multidimensional scale of fan engagement behavior. In Study 1, we generated survey items through a systematic review of …