Mas' uliyah Society Brand Resonance: Enhancing Sustainable Marketing Performance of the National Health Insurance Program

D Lusianti, W Widodo… - Qubahan Academic …, 2024 - journal.qubahan.com
The social exchange theory emphasises the meaning of interaction, exchange, and
reciprocity. This relationship will continue if the parties feel continuous profit projections in …

How social capital builds online brand advocacy in luxury social media brand communities

A Wong - Journal of Retailing and Consumer Services, 2023 - Elsevier
The growth in luxury consumption has fuelled interest in understanding consumer
perceptions of luxury brands, particularly with the escalation of social media usage. This …

Customer pre-participatory social media drivers and their influence on attitudinal loyalty within the retail banking industry: A multi-group analysis utilizing social …

LEC Ferm, P Thaichon - Journal of Retailing and Consumer Services, 2021 - Elsevier
Social media pervades everyday life and firms need to understand what consumer traits
antedate participation over these channels. Utilizing social exchange theory (SET), this …

Consumers' willingness to disclose their personal data in e-commerce: A reciprocity-based social exchange perspective

M Degutis, S Urbonavičius, LD Hollebeek… - Journal of Retailing and …, 2023 - Elsevier
While personal data is invaluable to firms, the drivers of e-commerce customers' willingness
to disclose their personal data remain tenuous. Using social exchange theory, we develop a …

Towards better interaction between salespeople and consumers: the role of virtual recommendation agent

S Ben Saad, F Choura - European Journal of Marketing, 2023 - emerald.com
Purpose In the context of a profound digital transformation, the need for social interactivity is
becoming fundamental for consumers on e-commerce sites. It allows them to interact with …

Servant leadership and job satisfaction: The mediating role of trust and leader-member exchange

ZA Dami, A Imron, B Burhanuddin… - Frontiers in Education, 2022 - frontiersin.org
Objective The study aimed to examine the role of trust mediation and leader-member
exchange in the influence of servant leadership on job satisfaction. Background Research …

Drivers and mechanisms for online communities performance: A systematic literature review

Z Masson, G Parmentier - European Management Journal, 2023 - Elsevier
The health crisis has highlighted online communities' interest and effectiveness in
connecting isolated people in response to urgent problems or to recreate social links …

Toward better digital advertising: The role of the anthropomorphic virtual agent

SB Saad - Journal of Current Issues & Research in Advertising, 2023 - Taylor & Francis
The advent of the Internet has led to the emergence of online advertising, which has
benefited marketing organizations of all sizes. However, the emergence of digital natives as …

[HTML][HTML] Altruistic leadership and its role in reducing knowledge hiding: the mediating effects of team learning and knowledge culture

T Michalová, K Maršíková, L Falát, P Madzík - Journal of Innovation & …, 2024 - Elsevier
Leadership can play an important role in knowledge hiding. This study investigated the
unexplored impact of altruistic leadership (AL) on knowledge hiding by assessing the …

Cross-cultural examination of effects of ethical leadership of independent hotels based on Social Exchange Theory

A Nazarian, A Ranjbaran, M Afifi… - … Journal of Cross …, 2024 - journals.sagepub.com
Independent hotels are in a competitive marketplace for staff in which they face a high rate of
employee turnover resulting in poor performance and low profit. This study examines the …