In many markets consumers incur search costs, and firms choose a long-run pricing strategy
that determines how they respond to market conditions. A pricing strategy may involve …

Consumers often purchase goods that are “hard to find” to conspicuously display their
exclusivity and social status. Firms that produce such conspicuously consumed goods such …

We examine the role of reservations in capacity-constrained services with a focus on
restaurants. Although customers value reservations, restaurants typically neither charge for …

We consider a decentralized supply chain consisting of a retailer and a supplier that serves
forward-looking consumers in two periods. In each period, the supplier and the retailer …

At firms such as restaurants, customers either make reservations in advance or join queues
on the spot. Reservation holders may not show up, and walk‐ins have to wait. Using a game …

This paper studies the capacity reallocation in a hierarchical medical ecosystem via sinking
high-quality resource from high-level hospitals to low-level hospitals. To facilitate the …

In marketing, it is well known that social needs play an important role in the purchase of
conspicuous products such as high-end luxury fashion labels. In this paper, we analytically …

Online discount voucher market In the discount voucher market, customers usually face two
types of valuation uncertainty, namely, preference uncertainty and consumption state …

Outpatient care providers usually allow patients to access service via scheduling
appointments or direct walk-in. Patients choose strategically between these two access …

We provide insights on how market size uncertainty affects the optimal quality (quantity)
provision in distribution channels when consumers are heterogeneous in their willingness to …