Chinese outbound tourism has been developing at a phenomenal pace, attracting the
interest of both academics and industry practitioners. This article employs a hybrid review …

Mega shopping malls technology-enabled services influence tourists shopping behavior as
Jumbo malls offer a broader range of products and services with innovative features that …

In recent years, there has been an upsurge in the number of mini-games on mobile
commerce platforms. The emerging gamification phenomenon of e-commerce still requires …

Service quality evaluation and the mediating role of perceived value and customer satisfaction
in customer loyalty | Emerald Insight Books and journals Case studies Expert Briefings Open …

Purpose In the fertile line of research on consumer value from the services literature, a gap
exists between theoretical and empirical knowledge, in particular regarding Holbrook's …

This paper aims to contribute to the knowledge on how the Smart Tourism Destination (STD)
might enhance the Tourist Shopping Journey (TSJ) through offering information sources that …

This work proposes the first model to examine the moderating effect of the COVID-19
syndemic on the acceptance and use of smartphones during the tourist shopping journey …

This study examines international tourists' experiences in Beijing's Silk Market, one of the
China's most well-known tourist markets. Tourists' spontaneous reviews on TripAdvisor were …

This empirical study integrates the theory of brand touchpoints and the theory of brand
experience to investigate the combined effect of pre-consumption and consumption …

This study (premised on inductive approaches) examines Chinese tourists' souvenir
shopping experiences in North Korea, a unique destination by reason of its strict controls …