Human-computer interaction (HCI) is a multidisciplinary field in which psychology and other social sciences unite with computer science and related technical fields with the goal of …
VWS Tung, N Au - International Journal of Contemporary Hospitality …, 2018 - emerald.com
Purpose The purpose of this study is to explore consumer reviews with robotics based on the five dimensions for evaluating user experiences (ie embodiment, emotion, human …
With an increasing inflow and outflow of users from social media, understanding the factors the drive their adoption becomes even more pressing. This paper reports on a study with …
In Language Online, David Barton and Carmen Lee investigate the impact of the online world on the study of language. The effects of language use in the digital world can be seen …
G Daniel, J Cabot, L Deruelle, M Derras - IEEE Access, 2020 - ieeexplore.ieee.org
Chatbot (and voicebot) applications are increasingly adopted in various domains such as e- commerce or customer services as a direct communication channel between companies …
In the increasingly user-generated Web, users' personality traits may be crucial factors leading them to engage in this participatory media. The literature suggests factors such as …
Notifications on mobile phones alert users about new messages, emails, social network updates, and other events. However, little is understood about the nature and effect of such …
Cyberpragmatics is an analysis of Internet-mediated communication from the perspective of cognitive pragmatics. It addresses a whole range of interactions that can be found on the …
In this paper, we present a study of WhatsApp, an instant messaging smartphone application. Through our interviews with participants, we develop anthopologist Tim Ingold's …