Business process management (BPM), business process reengineering (BPR), and
business process innovation (BPI) have been the primary strategies adopted by several …

Integration and control are pivotal goals of enterprise information system implementations.
However, misalignments inevitably occur between the system and organizational practices …

Managing firm risk, or firm performance volatility, is a key task for contemporary firms.
Although information technology (IT) has been generally viewed as an effective information …

Organizations replace their legacy systems for technical, economic, and operational
reasons. Replacement is a risky proposition, as high levels of technical and social inertia …

In this paper, we develop a theoretical explanation of first-order and second-order
responses to enterprise system (ES) implementations, highlighting how these responses are …

Remote work has become a routine experience for many managers, forcing them to adapt to
new ways of ensuring that employees follow company procedure and achieve job targets …

Organizational sensemaking is crucial to enterprise resource planning (ERP)
implementation. This is because it enables the focal organization to gain an understanding …

The objective of this research study is to present the critical success factors (CSFs) for data
governance (DG). This paper reports on a single case study where data are gathered …

The digitalization of organizational settings can provide seemingly unprecedented visibility
into knowledge work practices through trace data. Although trace data could be a boon for …

Based on a four‐year longitudinal case study of a French multinational corporation (MNC)
this research explains how a global enterprise system, initially designed to provide greater …