Creepiness: Its antecedents and impact on loyalty when interacting with a chatbot

L Rajaobelina, S Prom Tep, M Arcand… - Psychology & …, 2021 - Wiley Online Library
Consumers sometimes describe their experience of interacting with artificial intelligence‐
based human‐like chatbots as creepy. This study investigates the antecedents of creepiness …

The role of privacy cynicism in consumer habits with voice assistants: a technology acceptance model perspective

F Acikgoz, RP Vega - International Journal of Human–Computer …, 2022 - Taylor & Francis
This study aims to understand the drivers behind the usage habits of voice assistants (VAs).
To do so, we extend the Technology Acceptance Model in conjunction with the concept of …

Consumer engagement with AI‐powered voice assistants: A behavioral reasoning perspective

F Acikgoz, R Perez‐Vega, F Okumus… - Psychology & …, 2023 - Wiley Online Library
This study draws upon Behavioral Reasoning Theory and the Technology Acceptance
Model to investigate consumer engagement with AI‐powered voice assistants. The study …

Privacy and smart speakers: A multi-dimensional approach

C Lutz, G Newlands - The Information Society, 2021 - Taylor & Francis
Over the last few years, smart speakers such as Amazon Echo and Google Home have
become increasingly present within British households. Yet, privacy remains a prominent …

Privacy paradox in mHealth applications: An integrated elaboration likelihood model incorporating privacy calculus and privacy fatigue

M Zhu, C Wu, S Huang, K Zheng, SD Young… - Telematics and …, 2021 - Elsevier
As people's health awareness and standard of living improve, mHealth applications are
being increasingly used. However, mHealth application services are mainly based on the …

Cynicism as strength: Privacy cynicism, satisfaction and trust among social media users

MI Khan, JMI Loh, A Hossain, MJH Talukder - Computers in Human …, 2023 - Elsevier
In this era of virtual communication, online user's attitudes towards privacy have attracted the
attention of social media researchers and practitioners as they continued to debate whether …

Online privacy fatigue: a scoping review and research agenda

K Van Der Schyff, G Foster, K Renaud, S Flowerday - Future Internet, 2023 - mdpi.com
Online users are responsible for protecting their online privacy themselves: the mantra is
custodiat te (protect yourself). Even so, there is a great deal of evidence pointing to the fact …

Privacy cynicism and its role in privacy decision-making

I van Ooijen, CM Segijn… - Communication …, 2024 - journals.sagepub.com
In the era of data-driven communication, managing one's online privacy is a necessary, yet
burdensome challenge. While individuals have concerns about firms' data collection …

Making sense of algorithmic profiling: user perceptions on Facebook

M Büchi, E Fosch-Villaronga, C Lutz… - Information …, 2023 - Taylor & Francis
Algorithmic profiling has become increasingly prevalent in many social fields and practices,
including finance, marketing, law, cultural consumption and production, and social …

Understanding people's intention to use facial recognition services: the roles of network externality and privacy cynicism

T Lyu, Y Guo, H Chen - Information Technology & People, 2024 - emerald.com
Purpose Based on the cognition–affect–conation pattern, this study explores the factors that
affect the intention to use facial recognition services (FRS). The study adopts the driving …