Workforce flexibility is the management of organizational labor capacities and capabilities in
operational environments using a broad and diffuse set of tools and approaches to mitigate …

Disaster relief centers (DRCs) are the retailers of disaster relief supply chains. Also known
as Points of Distribution (PODs), disaster relief centers are ad hoc distribution sites set up in …

In the wake of a disaster, people from nearby areas often converge to assist the affected
community. Spontaneous volunteers are not affiliated with relief agencies but are in a …

We model a system that consists of a stream of customers processed through three steps by
two resources. The first resource, an investigator, handles the first step, in which she collects …

This research combines deep neural network (DNN) and Markov decision processes (MDP)
for the dynamic dispatching of re-entrant production systems. In re-entrant production …

With the rapid advances of Industry 4.0 technologies, developing rigorous, model-based
algorithms for production system performance metrics calculation, control, and optimization …

We consider the problem of controlling a two-server Markovian queueing system with
heterogeneous servers. The servers are differentiated by their service rates and reliability …

In production systems, the bottleneck is typically understood as the operation that affects the
system performance in the strongest manner. Identification and mitigation of bottleneck are …

A dynamic decision model that coordinates dispatching and preventive maintenance
decisions for failure-prone parallel machines in make-to-order (MTO) production …

Consider a system of queuing stations in tandem having both flexible servers (who are
capable of working at multiple stations) and dedicated servers (who can only work at the …