Restaurant and foodservice research: A critical reflection behind and an optimistic look ahead

R DiPietro - International Journal of Contemporary Hospitality …, 2017 - emerald.com
Purpose The purpose of this paper is to present a review of the foodservice and restaurant
literature that has been published over the past 10 years in the top hospitality and tourism …

Reviewing the progress of information and communication technology in the restaurant industry

P Moreno, P Tejada - Journal of Hospitality and Tourism Technology, 2019 - emerald.com
Purpose The purpose of this study is to identify the progress of research of information and
communication technologies (ICT) in the restaurant industry. More specifically, this paper …

Operational effects of using restaurant management system: An assessment according to business features

EM Kocaman - International Journal of Gastronomy and Food Science, 2021 - Elsevier
This research was conducted to determine the positive and negative aspects of using
Restaurant Management System (RMS) in restaurants based on the perspectives of …

How to stay competitive: An innovative concept to assess the business competitiveness using online restaurant reviews

J Wu, J Chen, T Yang, N Zhao - International Journal of Hospitality …, 2024 - Elsevier
Nowadays customers would make decisions by reading online reviews and comparing
differences in restaurants before visiting. Therefore how restaurants take advantage from …

The rise of South Africa's quick service restaurant industry

B Maumbe - Journal of Agribusiness in Developing and Emerging …, 2012 - emerald.com
Purpose–The purpose of this paper is to describe the rise of South Africa's quick service
restaurant (QSR) industry by examining the structural changes and competitive strategies …

Self-ordering kiosk usage and post-purchase behaviour in quick service restaurant

N Baba, A Mohd Shahril, MH Hanafiah - Journal of Tourism …, 2020 - ir.uitm.edu.my
This conceptual paper aims to explore the relationship between the customer self-ordering
kiosk usage and post-purchase behaviour in quick-service restaurants. The self-ordering …

The influence of technology payment adoption in satisfaction: a study with restaurant consumers

NG Furtado, JV Furtado, LCV Filho… - … Journal of Business …, 2020 - inderscienceonline.com
This study analyses the relationship between the perceptions about technology payment
use and consumers' satisfaction in food and beverage industry. Observing the phenomenon …

Customer preference's to select a restaurant through smart phone applications: an exploratory study

K Balasubramanian, A Balraj… - Advanced Science …, 2015 - ingentaconnect.com
The increasing number of Smart Phone Applications (SPA) user and fast growing restaurant
industry proves the great potential of using SPA as business marketing opportunity in …

An examination of electronic tablet based menus for the restaurant industry

N Buchanan - 2011 - udspace.udel.edu
The menu has been considered as the primary tool for sales and communication in a
restaurant operation, as it drives the production and purchasing decisions for both the …

[PDF][PDF] The effects of differentiation strategy on market orientation and performance in Vietnamese small restaurants

QH Ngo - Tourism and hospitality management, 2024 - hrcak.srce.hr
E-mail: huynq157@ fe. edu. vn Purpose-This study aims to explore the potential mediating
role of differentiation strategy in the relationship between market orientation and restaurant …