[PDF][PDF] Human Resource Development Systems for Customer Care Services Management in Telecommunications Companies: A Comparative Analysis of Sri Lanka …
MS Dassanayake, H Hori - Tokyo: Japan Institute for Labour Policy and …, 2005 - jil.go.jp
This research report is an outcome of a collective human effort with the application of
knowledge, experience, wisdom, insights, time, patience and generosity. As the total is vast …
knowledge, experience, wisdom, insights, time, patience and generosity. As the total is vast …