We examine the relationships between CEO personality, strategic flexibility (ability to adapt
quickly to environmental changes), and firm performance, using a sample of 195 small and …

Firms from developed nations are increasingly resorting to business process outsourcing
(BPO) as part of their global sourcing strategy. Although BPO is a growing practice, there …

Purpose–The aim of this paper is to extend a conceptual understanding of business process
outsourcing (BPO) and its prevailing practices in the background of the post‐liberalized …

To sustain in the current environment and to be successful, the organizations consider
outsourcing as an important strategy of the organization, which helps in improving …

Foreword “Make or buy?” The question about optimal sourcing is one of the oldest and most
central questions of managerial economics. Consequently, the question about IT …

Despite the furor surrounding the offshoring phenomenon, there is little empirical research
examining global IT sourcing (GITS) and its potential impacts on the individual, the …

The success of any outsourced activity depends on the selection of right vendor and its
relationship with the firm. The selection of the right vendor is the most difficult challenge for …

In recent years outsourcing in general and business process outsourcing in particular has
become an important phenomenon. Organizations in their efforts to focus on their core …

Outsourcing is a growing phenomenon driven by cost reduction, reduced time cycle and
access to highly skilled professionals. Although there are good reasons to outsource, a …

The outsourcing market, especially Business Process Outsourcing (BPO), is growing every
year. For decades, companies have successfully used outsourcing to generate significant …