According to the techniques of the present invention, a list of Voicemail messages is
displayed on a screen. Indicators specify whether messages are new, urgent, saved, not yet …

In one aspect, the present invention facilitates the investi gation of networks of criminals, by
gathering associations between phone numbers, the names of persons reached at those …

The present disclosure relates to a method for processing a communication between a first
party and a second party. A communication is received from the first party, the commu …

US9699311B2 - Systems, method, and computer program product for cross-channel customer
relationship management support with dynamically inserted voice call numbers - Google Patents …

Automated Speech Recognition (ASR) technology has evolved continuously over the past
several decades. How ever, error rates in a ideal system that performs conversion of human …

Embodiments of the invention relate generally to computing devices and systems, as well as
Software, computer programs, applications, and user interfaces, and more particularly, to …

System and methods for preventing abusive use of a click-to call callback function of virtual
PBX services are disclosed. In some implementations, a challenge-response procedure can …

Methods and systems to facilitate real time communications via a telephonic apparatuses
that Support data communica tions. In one embodiment, a telephonic apparatus includes: a …

BACKGROUND For security reasons, a caller may wish other parties to call but does not
wish to divulge a permanent phone number to the calling party. One example is when …

(57) ABSTRACT A method of caller ID spoofing includes: receiving a call at a first
telecommunications facility (30) from a calling party served by the first telecommunications …