Fully revised and updated for its fifth edition, Hospitality and Travel Marketing provides
students with an international and systematic approach to hospitality and travel marketing …

This paper aimed to investigate the relationships between participative leadership (PL),
administrative quality (AQ), medical quality (MQ), and patient satisfaction (PS) using the …

Many people travel to improve their wellbeing perception (WBP), and senior tourists in South
Korea are no exception in that they hope to enhance their quality of life through tourism. As …

Patient satisfaction is a core tool for measuring the performance of the hospitals as well as
the service provider and the services that they are providing to the patients. The aim of this …

This study examined various features of urban form, which promote sustainable
development and provoke shoppers toward shopping malls. A field survey was conducted in …

This study investigates how physical and psychological distance from one's surroundings
may influence one's perception of connectedness with the servicescape and, ultimately …

The development of mobile social network has shown the power to change the ways people
gather and communicate in urban public spaces (UPSs). In this study, we utilized a check-in …

Commercial complexes are steadily expanding in size and function and plying roles as
quasi-public spaces. This study investigated quasi-public spaces in contemporary …

Drawing on primary research within voluntary sports clubs in the UK and secondary analysis
of the wider international literature on social capital, this text focuses on the micro-processes …

In Asia, sidewalks in big cities always raise controversial issues in society. Increasingly,
sidewalks are rethought on their features and functions as the scholars gradually focus on …