The role of relationship marketing in behavioural intentions of medical tourism services and guest experiences

BM Sousa, GM Alves - Journal of Hospitality and Tourism Insights, 2019 - emerald.com
Purpose This paper entails a reflection on medical tourism services and guest experiences.
The purpose of this paper is to analyze how relationship marketing relates to other relevant …

Três dimensões para compreender as mediações comunicacionais do consumo na contemporaneidade

C Perez, E Trindade - MATRIZes, 2019 - repositorio.usp.br
O artigo atualiza a reflexão teórico-metodológica em comunicação para situar os
fenômenos do consumo e sua pertinência ao campo. A condição comunicativa da …

The use of CRM in marketing and communication strategies in Portuguese non-profit organizations

MIM Rodrigues, MJS da Fonseca… - … and Challenges for …, 2022 - igi-global.com
The truth is that competitivity has gained a strong growth in business, and it is important that
companies pay attention to the practice of their relational marketing strategies. Technology …

[PDF][PDF] RELEVANCE OF SERVICE QUALITY ATTRIBUTES IN FITNESS CENTRES IN RIO DE JANEIRO: COMPARING STAKEHOLDERS'PERCEPTIONS

E de Farias, L Mendes, M Nascimento… - International Journal for …, 2021 - ijqr.net
The article aims to compare the perceptions of three groups of stakeholders regarding the
relevance of specific attributes of service quality in fitness centres in Rio de Janeiro. The …

[PDF][PDF] SERVICE QUALITY RELEVANT ATTRIBUTES TOWARDS A FUTURE EXCELLENCE-BASED FITNESS CENTRE CLASSIFICATION IN RIO DE JANEIRO.

E de Farias, L Mendes, M Nascimento… - International Journal for …, 2022 - ijqr.net
A survey focused on 34 specific attributes of service quality in fitness centres was applied to
657 fitness centre clients in the city of Rio de Janeiro, following a stratified sampling process …

The impact of culture and relational quality in the cooperation between export companies and local distributors

G Alves - International Journal of Business Ethics and …, 2018 - ijbeg.com
The increased globalization and internationalization of business has highlighted the
importance of understanding the role of culture and the quality of relations in influencing the …

[PDF][PDF] Embalagens Est-Éticas: materialização de valores sociais marcários

C Perez, E Trindade - Congresso Brasileiro de Ciências da …, 2017 - portalintercom.org.br
O presente artigo tem o objetivo de apresentar o conceito de embalagens est_éticas como
destacada e recente expressão de marcas de bens de consumo. Promove a discussão …

Os determinantes para a fidelização de clientes nas empresas

ARC Martins - 2022 - comum.rcaap.pt
No decorrer dos últimos anos a forma de nós comunicamos e interagimos com os outros
sofreu diversas alterações, muito por influência dos inúmeros avanços tecnológicos e do …

[PDF][PDF] Understanding Changes on the Country-of-origin Effect of Portugal

S Costa, L Saraiva - Studia Universitatis Babes-Bolyai Oeconomica, 2016 - sciendo.com
The purpose of this study is to understand the international perception of Portugal, as well as
the strategies used by Portuguese companies to overcome any possible negative country-of …

The influence of branding and communication on the perception of value: a study from the perspective of medical tourism services

BB Sousa, GM Alves - International Journal of Services and …, 2023 - inderscienceonline.com
The practice of healthcare management and medical tourism depends on successfully
informing potential patients about procedure options, service excellence, treatment facilities …