Test-based psychological assessment has been significantly affected by the health care
revolution in the United States during the past two decades. Despite new limitations on …

This and the companion chapter that follows describe two consumer satisfaction scales
developed over several decades of research at the University of California San Francisco …

The relative efficacy of professional and paraprofessional therapists in providing group
cognitive–behavioral therapy (CBT) and mutual support group therapy (MSG) was …

This chapter describes the second of two consumer satisfaction scales developed by a
program of research on consumer satisfaction at the University of California, San Francisco …

Reactive or proactive telephone services for mental health information are an effective way
of providing resources to a widespread population. In Brazil, a nationwide toll-free telephone …

Higher levels of 'service user'satisfaction are associated with more positive outcomes in
many service settings. They are also an important measure of service quality in their own …

As part of a grounded theory study of the self-management informational needs and
activities of inpatients with bipolar disorder, an analysis was conducted to describe how …

OBJECTIVE: Clients' satisfaction with their involvement in treatment decisions has been
largely overlooked in the formulation of satisfaction measures. The authors describe the …

En primer lugar, al Dr. Alejandro Castro Solano, director de la tesis, por haber confiado en
mí desde un inicio. Sin su guía no hubiera sido posible concluirla, su paciencia para leer …

In rural areas where specialist services are not readily accessible, there are practical
advantages to providing short courses of therapy for children's mental health problems. Fifty …