[HTML][HTML] Opinion Paper:“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for …

YK Dwivedi, N Kshetri, L Hughes, EL Slade… - International Journal of …, 2023 - Elsevier
Transformative artificially intelligent tools, such as ChatGPT, designed to generate
sophisticated text indistinguishable from that produced by a human, are applicable across a …

[HTML][HTML] Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy

YK Dwivedi, L Hughes, AM Baabdullah… - International journal of …, 2022 - Elsevier
The metaverse has the potential to extend the physical world using augmented and virtual
reality technologies allowing users to seamlessly interact within real and simulated …

[HTML][HTML] Metaverse as a disruptive technology revolutionising tourism management and marketing

D Buhalis, D Leung, M Lin - Tourism Management, 2023 - Elsevier
Metaverse is the next disruptive technology that will impact society in the coming decades,
by enabling immersive experiences in both virtual and physical environments. Although still …

Metaverse as a driver for customer experience and value co-creation: implications for hospitality and tourism management and marketing

D Buhalis, MS Lin, D Leung - International Journal of Contemporary …, 2022 - emerald.com
Purpose Metaverse blends the physical and virtual worlds, revolutionizing how hospitality
customers and hospitality organizations facilitate the co-creation of transformational …

ChatGPT and the hospitality and tourism industry: an overview of current trends and future research directions

D Gursoy, Y Li, H Song - Journal of Hospitality Marketing & …, 2023 - Taylor & Francis
Since its launch, ChatGPT, an artificial intelligence chatbot developed by Open AI based on
the premises of generative pre-trained transformer autoregressive language models, has …

What is augmented reality marketing? Its definition, complexity, and future

PA Rauschnabel, BJ Babin, MC tom Dieck… - Journal of business …, 2022 - Elsevier
Augmented Reality (AR) has received increased attention over the last years, both from
managers and scholars alike. Various studies in the marketing discipline have tackled …

[HTML][HTML] Types of innovation and artificial intelligence: A systematic quantitative literature review and research agenda

MM Mariani, I Machado, S Nambisan - Journal of Business Research, 2023 - Elsevier
This study provides a systematic overview of innovation research strands revolving around
AI. By adopting a Systematic Quantitative Literature Review (SQLR) approach, we retrieved …

Smart hospitality: from smart cities and smart tourism towards agile business ecosystems in networked destinations

D Buhalis, P O'Connor, R Leung - International Journal of …, 2023 - emerald.com
Purpose Building on recent smart hospitality systematic reviews and extensive literature
analyses, this paper aims to explore recent developments, themes and issues within smart …

Artificial intelligence in tourism and hospitality: Bibliometric analysis and research agenda

M Knani, S Echchakoui, R Ladhari - International Journal of Hospitality …, 2022 - Elsevier
Artificial intelligence (AI) has received a great deal of attention in tourism and hospitality
(T&H) literature and practices. The authors of this study propose a bibliometric approach …

[HTML][HTML] Mixed reality (MR) for generation Z in cultural heritage tourism towards metaverse

D Buhalis, N Karatay - … and communication technologies in tourism 2022 …, 2022 - Springer
Generation Z is transforming tourism by demanding the cocreation of transformative
experiences. Cultural heritage professionals must comprehend the needs and desires of the …