What makes an online review credible? A systematic review of the literature and future research directions

K Pooja, P Upadhyaya - Management Review Quarterly, 2024 - Springer
Online reviews of products and services are strategic tools for e-commerce platforms, as
they aid in consumers' pre-purchase decisions. Past research studies indicate online …

[HTML][HTML] Impact of the perceived risk in influencers' product recommendations on their followers' purchase attitudes and intention

LJ Cabeza-Ramírez, SM Sánchez-Cañizares… - … Forecasting and Social …, 2022 - Elsevier
The impact of the use of influencers in recommending certain products to the audience has
been highlighted in recent literature on social media marketing. However, this literature has …

The effect of electronic word of mouth communications on intention to buy: A meta-analysis

E Ismagilova, EL Slade, NP Rana… - Information Systems …, 2020 - Springer
The aim of this research is to synthesise findings from previous studies by employing weight
and meta-analysis to reconcile conflicting evidence and draw a “big picture” of eWOM …

[图书][B] Electronic word-of-mouth (eWOM)

E Ismagilova, YK Dwivedi, E Slade, MD Williams… - 2017 - Springer
With the growth of Internet technologies more and more consumers are using it as a tool for
information seeking about a product or a company. Enhancement of the Internet, popularity …

What drives purchase intention for paid mobile apps?–An expectation confirmation model with perceived value

CL Hsu, JCC Lin - Electronic commerce research and applications, 2015 - Elsevier
While many reports predict huge growth potential for the mobile application (app) market,
little is known about user intention to purchase paid apps. This study amends the …

Consumers' decision-making process in redeeming and sharing behaviors toward app-based mobile coupons in social commerce

F Liu, S Liu, G Jiang - International Journal of Information Management, 2022 - Elsevier
Social commerce has been gradually integrated into mobile coupon promotions. Although
the consumer behaviors of redeeming and sharing are crucial for the success of mobile …

Effects of attribute and valence of e-WOM on message adoption: Moderating roles of subjective knowledge and regulatory focus

KT Lee, DM Koo - Computers in human behavior, 2012 - Elsevier
The current study proposes a model to test whether online review valence and attributes
have an effect on credibility, and whether regulatory focus and subjective knowledge have …

A meta-analysis of antecedents and consequences of eWOM credibility: Investigation of moderating role of culture and platform type

D Verma, PP Dewani, A Behl, V Pereira… - Journal of Business …, 2023 - Elsevier
This paper investigates the antecedents and consequences of electronic word of mouth
(eWOM) credibility using a meta-analysis technique. The extant literature provides …

Combined effects of valence and attributes of e-WOM on consumer judgment for message and product: The moderating effect of brand community type

HJ Jeong, DM Koo - Internet Research, 2015 - emerald.com
Combined effects of valence and attributes of e-WOM on consumer judgment for message and
product: The moderating effect of brand community type | Emerald Insight Books and journals …

Don't believe strangers: Online consumer reviews and the role of social psychological distance

B Hernández-Ortega - Information & Management, 2018 - Elsevier
Participants in online consumer review (OCR) communications are complete strangers.
There is barely any research that has examined the relationship established between these …