Customer lifetime value: the effect of relational benefits, brand experiences, quality, satisfaction, trust and commitment in the fast-food restaurants

AO Dandis, M Al Haj Eid, D Griffin, R Robin, AK Ni - The TQM Journal, 2023 - emerald.com
Purpose This study examines factors that affect customer lifetime value (CLV) in fast-food
restaurants (FFRs) in Jordan. These factors are relational benefits, brand experiences …

Attraction and Retention of Newly Qualified Medical Doctors to Deprived Regions in Ghana: A Qualitative Case Study

L Yarney - African Journal of Management Research, 2022 - ajol.info
Healthcare delivery is labour-intensive. Therefore, the health worker's role is indispensable
in maintaining and improving individual and population health. In Ghana, the doctor-patient …