Online food delivery research: A systematic literature review

A Shroff, BJ Shah, H Gajjar - International Journal of Contemporary …, 2022 - emerald.com
Purpose Online food delivery (OFD) has witnessed momentous consumer adoption in the
past few years, and COVID-19, if anything, is only accelerating its growth. This paper …

Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic

C Hong, HH Choi, EKC Choi, HWD Joung - Journal of Hospitality and …, 2021 - Elsevier
With the emerging popularity of online food delivery (OFD) services, this research examined
predictors affecting customer intention to use OFD services amid the Coronavirus disease …

Revisiting food delivery apps during COVID-19 pandemic? Investigating the role of emotions

S Kumar, A Shah - Journal of Retailing and Consumer Services, 2021 - Elsevier
Food delivery apps (FDAs) have transformed the way consumers order and consume food,
especially during the mobility limitations of the COVID-19 pandemic. The hospitality industry …

[HTML][HTML] Why do people purchase from food delivery apps? A consumer value perspective

A Tandon, P Kaur, Y Bhatt, M Mäntymäki… - Journal of Retailing and …, 2021 - Elsevier
Consumers are increasingly using food delivery apps (FDAs) to facilitate convenient and
quick food delivery. Yet, the existing research offers a limited understanding of consumers' …

[HTML][HTML] Social media induced fear of missing out (FoMO) and phubbing: Behavioural, relational and psychological outcomes

A Tandon, A Dhir, S Talwar, P Kaur… - … Forecasting and Social …, 2022 - Elsevier
The penetration of smartphones and the subsequent social media use in modern
workplaces have drawn scholars' attention towards studying their influence on employees …

[HTML][HTML] The use of food delivery apps during the COVID-19 pandemic in Brazil: The role of solidarity, perceived risk, and regional aspects

LDA Zanetta, MP Hakim, GB Gastaldi… - Food Research …, 2021 - Elsevier
This study aimed to evaluate the use of food delivery apps (FDA) during the COVID-19
pandemic in Brazil. A total of 950 questionnaires were collected, covering four Brazilian …

Healthcare apps' purchase intention: A consumption values perspective

D Chakraborty, J Paul - Technovation, 2023 - Elsevier
Healthcare services/products, such as medicine, consultation with doctors, lab tests, are
growing in popularity, and their benefits are well known. Little is known about the …

[HTML][HTML] Over-ordering and food waste: The use of food delivery apps during a pandemic

R Sharma, A Dhir, S Talwar, P Kaur - International Journal of Hospitality …, 2021 - Elsevier
There is a paucity of research on the role of food delivery apps (FDAs) in food waste
generation. This gap needs to be addressed since FDAs represent a fast-growing segment …

Mobile payment apps filling value gaps: Integrating consumption values with initial trust and customer involvement

D Chakraborty, A Siddiqui, M Siddiqui, NP Rana… - Journal of Retailing and …, 2022 - Elsevier
This study aims to understand the consumption values that positively influence the adoption
of mobile payment apps (MPAs). The theory of consumption values and two more constructs …

[HTML][HTML] Positive and negative word of mouth (WOM) are not necessarily opposites: A reappraisal using the dual factor theory

M Talwar, S Talwar, P Kaur, AKMN Islam… - Journal of Retailing and …, 2021 - Elsevier
Prior research has not systematically investigated the enablers and inhibitors in conjunction
to measure consumer behavior toward mobile wallets (m-wallets), focusing either on the …