Coping with crisis: The paradox of technology and consumer vulnerability

SF Yap, Y Xu, LP Tan - International Journal of Consumer …, 2021 - Wiley Online Library
The COVID‐19 pandemic has created unprecedented disruptions in consumers' daily lives.
Regulations imposing social distancing, quarantine and full‐scale lockdowns have …

Aspirational consumption at the bottom of pyramid: A review of literature and future research directions

A Srivastava, S Mukherjee, C Jebarajakirthy - Journal of Business …, 2020 - Elsevier
Customers at the bottom of the pyramid (BOP) desire to use the same products as affluent
consumers. Thus, BOP customers tend to participate in aspirational consumption. The …

Purchase experience during the COVID‐19 pandemic and social cognitive theory: The relevance of consumer vulnerability, resilience, and adaptability for purchase …

I Kursan Milaković - International journal of consumer studies, 2021 - Wiley Online Library
This study explores consumer behavior during the pandemic through the lens of social
cognitive theory (SCT). Using the SCT framework and assessing the pandemic as an …

Impact of perceived value on the online purchase intention of base of the pyramid consumers

A Srivastava, S Mukherjee, B Datta… - International Journal of …, 2023 - Wiley Online Library
Despite the voluminous purchasing power of the consumers at the base of the pyramid
(BOP), substantial research has not been carried out on their online buying behaviour. This …

Twenty‐five years of consumer vulnerability research: critical insights and future directions

R Basu, A Kumar, S Kumar - Journal of Consumer Affairs, 2023 - Wiley Online Library
Consumer vulnerability is gaining increasing attention from researchers and practitioners as
a social phenomenon in modern consumption‐driven societies. In an attempt to conduct a …

The phenomenon of purchasing second-hand products by the BOP consumers

S Mukherjee, B Datta, J Paul - Journal of Retailing and Consumer Services, 2020 - Elsevier
This study explores the motivations and consequences of purchasing second-hand (SH)
products by the rural and sub-urban (RSU) base of the pyramid (BOP) consumers using a …

Investigating inclusive entrepreneurial ecosystem through the lens of bottom of the pyramid (BOP) theory: Case study of Taobao village in China

W Zhao, A Wang, Y Chen, W Liu - Chinese Management Studies, 2021 - emerald.com
Purpose Entrepreneurial ecosystem is a frontier issue in the field of enterprise strategy and
entrepreneurship. As suggested by bottom of the pyramid (BOP) theory, entrepreneurs from …

Impact of Digital Marketing Innovation in Competitive Event Industry During Covid-19: Evidence from Malaysia and The United States.

NS Jaafar, N Khan - International Journal of Interactive …, 2022 - search.ebscohost.com
Events are crucial to the industry's growth and economic benefits. Nearly 1.5 billion people
visit corporate events each year across the world. Even though the event was formerly …

Marketing at the bottom of the pyramid: Literature review and future research agenda

P Vishnoi, N Bhardwaj, A Vohra - International Journal of …, 2022 - Wiley Online Library
In the early 2000s, Prahalad and Hart presented the possibility of serving the poor profitably
and alleviating poverty. They introduced the concept of BoP (Bottom/Base of the Pyramid) …

Retailer selection compulsion in the subsistence markets

S Mukherjee, C Jebarajakirthy, B Datta - Journal of Retailing and Consumer …, 2020 - Elsevier
Although enduring relationships between buyers and sellers encourage subsistence market
consumers to shop at a particular retailer, these relationships have a negative side. This …