Street-level bureaucrats at the forefront of pandemic response: a comparative perspective

A Gofen, G Lotta - … of Comparative Policy Analysis: Research and …, 2021 - Taylor & Francis
Crises' implications for street-level implementation are understudied despite street-level
bureaucracy, as the operational arm of the state, by definition, serving on the frontline of …

The polity of implementation: Organizational and institutional arrangements in policy implementation

F Sager, A Gofen - Governance, 2022 - Wiley Online Library
Policy implementation is a formative stage of the policy process. It determines policy's form
and effect while also lying at the intersection of politics, policy, and the public. Policy …

Governmental response to crises and its implications for street-level implementation: Policy ambiguity, risk, and discretion during the COVID-19 pandemic

M Davidovitz, N Cohen, A Gofen - Journal of Comparative Policy …, 2021 - Taylor & Francis
What are the implications of governmental responses to crises for street-level
implementation? The COVID-19 pandemic presents a unique opportunity to compare the …

Deliberation and deliberative organizational routines in frontline decision-making

AM Møller - Journal of Public Administration Research and …, 2021 - academic.oup.com
Deliberation is a widely recognized but understudied aspect of frontline decision-making.
This study contributes to theory development by exploring deliberative practices in frontline …

Working through the fog of a pandemic: Street‐level policy entrepreneurship in times of crises

A Gofen, G Lotta… - Public Administration, 2021 - Wiley Online Library
Imposing significant challenges for both street‐level implementation and policy (re) design,
crises alter the environment for street‐level policy entrepreneurship (SLPE), wherein street …

Microbrook, mesobrook, macrobrook

S Jilke, AL Olsen, W Resh… - Perspectives on Public …, 2019 - academic.oup.com
This article assesses the field of public administration from a conceptual and methodological
perspective. We urge public administration scholars to resolve the ambiguities that mire our …

An examination of street-level bureaucrats' discretion and the moderating role of supervisory support: evidence from the field

MS Hassan, RN Raja Ariffin, N Mansor… - Administrative …, 2021 - mdpi.com
This study aims to provide a deeper understanding of the relationship between the
discretion of street-level bureaucrats and their willingness to implement as well as between …

When street‐level implementation meets systemic corruption

A Gofen, O Meza… - Public Administration and …, 2022 - Wiley Online Library
To better understand street‐level bureaucracy in developing countries, this study focuses on
street‐level implementation as embedded within systemic corruption, which is well …

Street-level implementation scenery: Frontstage, backstage and the prompter

A Gofen, G Lotta, O Meza… - Handbook of public policy …, 2024 - elgaronline.com
Street-level implementation distinguishes policy implementation activities characterized by
direct interaction with the public. Officials who directly deliver policies to people, such as …

Serving quarreling masters: Frontline workers and policy implementation under pressure

M Hinterleitner, S Wittwer - Governance, 2023 - Wiley Online Library
How do frontline workers implement policy when it is politically contested and they face
strong pressure from politicians and the media? Based on original data and a multi‐method …