Critical success factors for a circular economy: Implications for business strategy and the environment

MA Moktadir, A Kumar, SM Ali, SK Paul… - … strategy and the …, 2020 - Wiley Online Library
Eco‐efficiency and resource optimization for business strategy and the environment can be
achieved by the circular economy (CE) practices in supply chains (SCs). The leather …

A systematic review of passive energy consumption optimisation strategy selection for buildings through multiple criteria decision-making techniques

A Balali, A Yunusa-Kaltungo, R Edwards - Renewable and Sustainable …, 2023 - Elsevier
Buildings account for a significant proportion of global energy demand, which is testament to
population growth and changes to life patterns. Experts in energy studies have continued to …

[HTML][HTML] The effect of service quality on customer satisfaction in an automotive after-sales service

JR Balinado, YT Prasetyo, MN Young… - Journal of Open …, 2021 - Elsevier
Assessment of service quality has been widely utilized in after-sales service, especially in
the automotive industry. The purpose of the study was to determine factors affecting …

[HTML][HTML] A new model for determining weight coefficients of criteria in mcdm models: Full consistency method (fucom)

D Pamučar, Ž Stević, S Sremac - Symmetry, 2018 - mdpi.com
In this paper, a new multi-criteria problem solving method—the Full Consistency Method
(FUCOM)—is proposed. The model implies the definition of two groups of constraints that …

Barriers and overcoming strategies to supply chain sustainability innovation

H Gupta, S Kusi-Sarpong, J Rezaei - Resources, Conservation and …, 2020 - Elsevier
This study identifies a list of barriers that hinders adoption, implementation and upscaling of
sustainable supply chain innovation in the manufacturing industry. It further proposes …

Interval valued intuitionistic fuzzy AHP-WASPAS based public transportation service quality evaluation by a new extension of SERVQUAL Model: P-SERVQUAL 4.0

E Tumsekcali, E Ayyildiz, A Taskin - Expert Systems with Applications, 2021 - Elsevier
Abstract Service quality is one of the most important factors that increase the use of public
transportation, especially in metropolitan cities such as Istanbul. When evaluating service …

The state-of-the-art survey on integrations and applications of the best worst method in decision making: Why, what, what for and what's next?

X Mi, M Tang, H Liao, W Shen, B Lev - Omega, 2019 - Elsevier
After the first paper regarding the Best Worst Method (BWM) was published in Omega in
2015 (J. Rezaei, Best-worst multi-criteria decision-making method, Omega 53 (2015) 49 …

Gestión de la calidad en el servicio al cliente de las PYMES comercializadoras. Una mirada en Ecuador

YM Pincay-Morales… - Dominio de las …, 2020 - dominiodelasciencias.com
El objetivo de esta investigación fue analizar la gestión de calidad en el servicio al cliente
de las PYMES comercializadoras en Ecuador, a través de una revisión documental. La …

A supply chain sustainability innovation framework and evaluation methodology

S Kusi-Sarpong, H Gupta, J Sarkis - International Journal of …, 2019 - Taylor & Francis
Sustainability is hinged on innovation. The importance of sustainable innovation
management in sustainable supply chain management (SSCM) cannot be underestimated …

Assessing challenges for implementing Industry 4.0: Implications for process safety and environmental protection

MA Moktadir, SM Ali, S Kusi-Sarpong… - Process safety and …, 2018 - Elsevier
Researchers and practitioners are giving significant attention to Industry 4.0 due to its
numerous benefits to manufacturing organizations. Several aspects of Industry 4.0 have …