Buildings account for a significant proportion of global energy demand, which is testament to population growth and changes to life patterns. Experts in energy studies have continued to …
Assessment of service quality has been widely utilized in after-sales service, especially in the automotive industry. The purpose of the study was to determine factors affecting …
In this paper, a new multi-criteria problem solving method—the Full Consistency Method (FUCOM)—is proposed. The model implies the definition of two groups of constraints that …
This study identifies a list of barriers that hinders adoption, implementation and upscaling of sustainable supply chain innovation in the manufacturing industry. It further proposes …
Abstract Service quality is one of the most important factors that increase the use of public transportation, especially in metropolitan cities such as Istanbul. When evaluating service …
After the first paper regarding the Best Worst Method (BWM) was published in Omega in 2015 (J. Rezaei, Best-worst multi-criteria decision-making method, Omega 53 (2015) 49 …
YM Pincay-Morales… - Dominio de las …, 2020 - dominiodelasciencias.com
El objetivo de esta investigación fue analizar la gestión de calidad en el servicio al cliente de las PYMES comercializadoras en Ecuador, a través de una revisión documental. La …
Sustainability is hinged on innovation. The importance of sustainable innovation management in sustainable supply chain management (SSCM) cannot be underestimated …
Researchers and practitioners are giving significant attention to Industry 4.0 due to its numerous benefits to manufacturing organizations. Several aspects of Industry 4.0 have …