As smartphones have become indispensable personal devices, the number of smartphone
users has increased dramatically over the last decade. These personal devices, which are …

Cellular Internet card (IC) as a new business model emerges, which penetrates rapidly and
holds the potential to foster a great business market. However, with the explosive growth of …

User engagement is crucial to the long-term success of a mobile app. Several metrics, such
as dwell time, have been used for measuring user engagement. However, how to effectively …

Conversational agents are widely used in today's multi-channel service environments.
However, little is known regarding the challenges faced by user experience (UX) designers …

Macros are building block tasks of our everyday smartphone activity (eg," login", or" booking
a flight"). Effectively extracting macros is important for understanding mobile interaction and …

This paper reports our recent practice of recommending articles to cold-start users at
Tencent. Transferring knowledge from information-rich domains to help user modeling is an …

Natural Language Processing (NLP) inference is seeing increasing adoption by mobile
applications, where on-device inference is desirable for crucially preserving user data …

Purpose This study aims to examine the factors influencing trust toward mobile health
applications (mhealth apps) among young consumers. By building on the socio-technical …

Publishing data from IoT devices raises concerns of leaking sensitive information. In this
paper we consider the scenario of publishing data on events with timestamps. We formulate …

With the rise of Location-Based Social Networks (LBSNs) and their heavy reliance on User-
Generated Content, it has become essential to attract and keep more users, which makes …