Purpose: This paper aims to investigate the stakeholder management system, within the real
estate industry, and in light of the theories on negotiations and decision-making processes …

We provide conceptual clarity and new empirical findings for the question of whether or not
TQM is universal in its applicability. At the conceptual level, we reposition and reframe the …

This article aims at discussing how the literature about the real estate management has
been evolving over time. To date, both scholars and practitioners substantially converge in …

This paper examines the direction of real estate brokerage since 1999. This paper updates
the brokerage literature since that time and examines the direction of brokerage research …

This paper investigates the performance of customer-oriented service activities in the
Taiwanese public sector. Customer orientation is one of the most important components of …

The role of real estate consumers in estate agency practice cannot be over-emphasized.
They are involved in service production and affect the overall service delivery. This study …

The quality of service provided by real estate agencies to their customers has recently been
gained utmost importance in the emerging markets like India. Real estate agencies act as an …

Purpose The purpose of this study is to analyze and compare the level of professionalization
of the real estate broker's occupation in Victoria, Australia, and Sweden. As previous studies …

Background: The prevalence of Information Asymmetry between real estate agents, sellers,
and buyers in the South African real estate industry should be an issue of major concern …

Real estate has always played a key role in the economy of industrialised countries. To date,
fine-tuned studies have started to grow and develop to inform about the evolution of real …