A systematic review of attitudes, anxiety, acceptance, and trust towards social robots

S Naneva, M Sarda Gou, TL Webb… - International Journal of …, 2020 - Springer
As social robots become more common, there is a need to understand how people perceive
and interact with such technology. This systematic review seeks to estimate people's …

Toward an understanding of trust repair in human-robot interaction: Current research and future directions

AL Baker, EK Phillips, D Ullman… - ACM Transactions on …, 2018 - dl.acm.org
Gone are the days of robots solely operating in isolation, without direct interaction with
people. Rather, robots are increasingly being deployed in environments and roles that …

To trust or not to trust? An assessment of trust in AI-based systems: Concerns, ethics and contexts

N Omrani, G Rivieccio, U Fiore, F Schiavone… - … Forecasting and Social …, 2022 - Elsevier
Artificial intelligence (AI) characterizes a new generation of technologies capable of
interacting with the environment and aiming to simulate human intelligence. The success of …

Trust in artificial intelligence: Meta-analytic findings

AD Kaplan, TT Kessler, JC Brill… - Human factors, 2023 - journals.sagepub.com
Objective The present meta-analysis sought to determine significant factors that predict trust
in artificial intelligence (AI). Such factors were divided into those relating to (a) the human …

A meta-analysis of factors influencing the development of trust in automation: Implications for understanding autonomy in future systems

KE Schaefer, JYC Chen, JL Szalma… - Human …, 2016 - journals.sagepub.com
Objective: We used meta-analysis to assess research concerning human trust in automation
to understand the foundation upon which future autonomous systems can be built …

Multifaceted trust in tourism service robots

S Park - Annals of Tourism Research, 2020 - Elsevier
In recognizing the increase in the use of service robots by service industries, identifying the
structure of trust in intelligent robots is crucial for tourism studies. This paper first proposes a …

On the future of transportation in an era of automated and autonomous vehicles

PA Hancock, I Nourbakhsh… - Proceedings of the …, 2019 - National Acad Sciences
Automated vehicles (AVs) already navigate US highways and those of many other nations
around the world. Current questions about AVs do not now revolve around whether such …

Evolving trust in robots: specification through sequential and comparative meta-analyses

PA Hancock, TT Kessler, AD Kaplan, JC Brill… - Human …, 2021 - journals.sagepub.com
Objective The objectives of this meta-analysis are to explore the presently available
empirical findings on the antecedents of trust in robots and use this information to expand …

[HTML][HTML] Toward a framework for levels of robot autonomy in human-robot interaction

JM Beer, AD Fisk, WA Rogers - Journal of human-robot interaction, 2014 - ncbi.nlm.nih.gov
A critical construct related to human-robot interaction (HRI) is autonomy, which varies widely
across robot platforms. Levels of robot autonomy (LORA), ranging from teleoperation to fully …

The adoption of AI service robots: A comparison between credence and experience service settings

SS Park, CTD Tung, H Lee - Psychology & Marketing, 2021 - Wiley Online Library
Would consumers experience the same psychological processes when adopting AI service
robots in different service areas? Results of multigroup structural equation modeling (n …