“Hey Genie, You Got Me Thinking about My Menu Choices!” Impact of Proactive Feedback on User Perception and Reflection in Decision-making Tasks

M Dubiel, LA Leiva, K Bongard-Blanchy… - ACM Transactions on …, 2024 - dl.acm.org
Conversational agents (CAs) that deliver proactive interventions can benefit users by
reducing their cognitive workload and improving performance. However, little is known …

Examining humanness as a metaphor to design voice user interfaces

S Desai, M Dubiel, LA Leiva - Proceedings of the 6th ACM Conference …, 2024 - dl.acm.org
Voice User Interfaces (VUIs) increasingly leverage 'humanness' as a foundational design
metaphor, adopting roles like 'assistants,''teachers,'and 'secretaries' to foster natural …

Voicecraft: Designing Task-specific Voice Assistant Personas

M Dubiel, S Desai, N Zargham, A Schmitt - Proceedings of the 6th ACM …, 2024 - dl.acm.org
Voicecraft workshop aims to establish a research community focused on the design and
evaluation of Voice Assistant (VA) personas for both task-oriented functions (eg, information …

Unboxing Manipulation Checks for Voice UX

K Seaborn, K Rogers, M Altmeyer… - Interacting with …, 2025 - academic.oup.com
Voice-based interaction is experiencing a second wind through the advent of machine
learning (ML) techniques, affordable consumer products and renewed work on natural …

A Comprehensive Study on Dark Patterns

M Li, X Wang, L Nie, C Li, Y Liu, Y Zhao, L Xue… - arXiv preprint arXiv …, 2024 - arxiv.org
As digital interfaces become increasingly prevalent, certain manipulative design elements
have emerged that may harm user interests, raising associated ethical concerns and …

Fostering people's autonomy by foregrounding and questioning daily choices

D Clasen, M Hassenzahl - Adjunct Proceedings of the 2024 Nordic …, 2024 - dl.acm.org
The experience of autonomy is central to people's wellbeing. Self-Determination Theory
suggests that one way to experience autonomy is by making choices that align with one's …

The Voice: Lessons on Trustworthy Conversational Agents from'Dune'

PG Feldman - Proceedings of the 6th ACM Conference on …, 2024 - dl.acm.org
The potential for untrustworthy conversational agents presents a significant threat for covert
social manipulation. Taking inspiration from Frank Herbert's Dune [12], where the Bene …