The rapid advancement of new digital technologies, such as smart technology, artificial
intelligence (AI) and automation, robotics, cloud computing, and the Internet of Things (IoT) …

Existing theories and studies have exclusively focused on the direct temporal ordering of
organizational commitment (OC) and job satisfaction (JS). However, their ordering varies …

ABSTRACT The use of Robotic Process Automation (RPA) is a recent innovation in the
public accounting industry, and the Big 4 firms are at the forefront of its implementation. This …

Employees form commitments to multiple targets, and the coordination of those multiple
commitments has become a ubiquitous part of the contemporary workplace. However …

The effects of technology acceptance and innovation diffusion behaviors on information and
communications technology-enabled teaching/learning systems (ITLS) adoption attract …

With the rapid advancement of Industry 4.0, new technologies are changing the nature of
work and organizations. Nevertheless, technology acceptance is still an open issue and …

While chatbots have become an important part of customer service operations, there is a
knowledge gap concerning organizational aspects of chatbot implementation and …

An organization's workforce is arguably the greatest asset of any organization, and tourism
and hospitality is an extremely labor-intensive industry. This volume takes an in-depth look …

Supply chain management is impacted profoundly by digitalization in the forms of artificial
intelligence (AI) or robotics applications (Bell & Griffis, 2011; Choi et al., 2021; …

As organizations continue to experience changing workforce demographics and rapid rates
of change, a universal problem facing leaders is little knowledge about how generational …