The transformation mechanism of fitness clubs: pricing of joint fitness courses by online platforms and well-known coaches

H Zhang, Q Sun - Journal of Retailing and Consumer Services, 2024 - Elsevier
As a consequence of the lockdown and quarantine measures during the COVID-19
pandemic, consumers engaged in home fitness by purchasing fitness courses online …

Manufacturing productivity with worker turnover

K Moon, P Bergemann, D Brown, A Chen… - Management …, 2023 - pubsonline.informs.org
To maximize productivity, manufacturers must organize and equip their workforces to
efficiently handle variable workloads. Their success depends on their ability to assign …

“i quit”: Schedule volatility as a driver of voluntary employee turnover

A Bergman, G David, H Song - Manufacturing & Service …, 2023 - pubsonline.informs.org
Problem definition: Employers across many sectors of the economy have been fast to adopt
variable work scheduling policies. The cost of this flexibility for employers is usually borne by …

The hidden cost of worker turnover: Attributing product reliability to the turnover of factory workers

K Moon, P Loyalka, P Bergemann… - Management …, 2022 - pubsonline.informs.org
Product reliability is a key concern for manufacturers. We examine worker turnover as a
significant but underrecognized determinant of product reliability. Our study collects and …

Evidence of the unintended labor scheduling implications of the minimum wage

Q Yu, S Mankad, M Shunko - Manufacturing & Service …, 2023 - pubsonline.informs.org
Problem definition: The effect of the minimum wage is an important yet controversial topic
that has received attention for decades. Our study is the first to take an operational lens and …

Crowd-judging on two-sided platforms: An analysis of in-group bias

AP Kwan, SA Yang, AH Zhang - Management Science, 2024 - pubsonline.informs.org
Disputes over transactions on two-sided platforms are common and usually arbitrated
through platforms' customer service departments or third-party service providers. This paper …

[图书][B] Marketplace expansion through marquee seller adoption: Externalities and quality implications

W Zhang, WJ Elmaghraby, A Kabra - 2021 - researchgate.net
In the race to establish themselves, many early-stage marketplaces choose to accelerate
their growth by adding marquee (established brand name) sellers. We study the implications …

Preface to the Special Issue on Behavioral Queueing Science: The Need for a Multidisciplinary Approach

A Ingolfsson, A Mandelbaum, K Schultz… - Operations …, 2023 - pubsonline.informs.org
Preface to the Special Issue on Behavioral Queueing Science: The Need for a Multidisciplinary
Approach | Operations Research INFORMS.org Certified Analytics Professional INFORMS …

Predicting and optimizing marketing performance in dynamic markets

D Guhl, F Paetz, U Wagner, M Wedel - OR Spectrum, 2024 - Springer
Our world is turbulent: ecological, social, political, technological, economic, and competitive
business environments change constantly. Consumers have changing preferences, learn …

Commitment on volunteer crowdsourcing platforms: Implications for growth and engagement

I Lo, V Manshadi, S Rodilitz… - Manufacturing & Service …, 2024 - pubsonline.informs.org
Problem definition: Volunteer crowdsourcing platforms match volunteers with tasks that are
often recurring. To ensure completion of such tasks, platforms frequently use a lever known …