K Moon, P Bergemann, D Brown, A Chen… - Management …, 2023 - pubsonline.informs.org
To maximize productivity, manufacturers must organize and equip their workforces to efficiently handle variable workloads. Their success depends on their ability to assign …
Problem definition: Employers across many sectors of the economy have been fast to adopt variable work scheduling policies. The cost of this flexibility for employers is usually borne by …
Product reliability is a key concern for manufacturers. We examine worker turnover as a significant but underrecognized determinant of product reliability. Our study collects and …
Q Yu, S Mankad, M Shunko - Manufacturing & Service …, 2023 - pubsonline.informs.org
Problem definition: The effect of the minimum wage is an important yet controversial topic that has received attention for decades. Our study is the first to take an operational lens and …
Disputes over transactions on two-sided platforms are common and usually arbitrated through platforms' customer service departments or third-party service providers. This paper …
In the race to establish themselves, many early-stage marketplaces choose to accelerate their growth by adding marquee (established brand name) sellers. We study the implications …
Preface to the Special Issue on Behavioral Queueing Science: The Need for a Multidisciplinary Approach | Operations Research INFORMS.org Certified Analytics Professional INFORMS …
Our world is turbulent: ecological, social, political, technological, economic, and competitive business environments change constantly. Consumers have changing preferences, learn …
Problem definition: Volunteer crowdsourcing platforms match volunteers with tasks that are often recurring. To ensure completion of such tasks, platforms frequently use a lever known …