COVID or VOID: A systematic literature review of technology adoption and acceptance in hospitality and tourism since the breakout of COVID-19

A Iskender, E Sirakaya-Turk… - Tourism and …, 2024 - journals.sagepub.com
The purpose of this study was twofold. The first goal was to review and synthesize research
pertaining to 'technology acceptance and COVID-19'from the years 2020, 2021, and early …

A systematic review of contactless technologies research in hospitality and tourism during the COVID-Pandemic

B Rathjens, N Gunden, L Zhang… - Journal of Hospitality …, 2023 - journals.sagepub.com
Since the onset of the COVID-19 pandemic, the implementation of contactless technologies
in hospitality and tourism has grown exponentially, making understanding consumer …

Technological evolution in tourism: a Horizon 2050 perspective

KKS Chon, F Hao - Tourism Review, 2024 - emerald.com
Purpose This study aims to chart the impact of technological advancements on tourism from
the post–Second World War era to the present and forecast their influence until 2050. It …

Mobile payment service quality: a new approach for continuance intention

R Hijazi, A Abu Daabes, MI Al-Ajlouni - International Journal of …, 2023 - emerald.com
Purpose This paper assesses the continuance intention (CI) for mobile-based payment (M-
payment) services following the COVID-19 pandemic by combining the self-efficacy …

[HTML][HTML] Customer experience quality with social robots: Does trust matter?

SK Roy, G Singh, S Sadeque, RL Gruner - Technological Forecasting and …, 2024 - Elsevier
Although service providers increasingly adopt social robots, much remains to be learned
about what influences customers' experiences with robots. To address this issue, this study …

The relationship between citizen readiness and the intention to continuously use smart city services: Mediating effects of satisfaction and discomfort

M El Barachi, TA Salim, MW Nyadzayo, S Mathew… - Technology in …, 2022 - Elsevier
The principal goals of smart cities are to improve citizens' quality of life and foster economic
growth while ensuring efficient service delivery and sustainable development. Accordingly …

Role of physical environment and green natural environment of pet-accompanying tourism sites in generating pet owners' life satisfaction

W Quan, S Kim, NG Baah, H Jung… - Journal of Travel & …, 2023 - Taylor & Francis
This study investigated pet owners' assessments of the physical environments of tourism
attractions relating to pet tourism, and their consequences, which influence experiential …

Scale development for the practices involved in creating value propositions in the exhibition industry: Service-dominant logic with a mixed-methods approach

JS Lee, S Park - Tourism Management, 2023 - Elsevier
Building on a mixed-method approach, this study examines the practices engaged in
creating value propositions in the exhibition industry from the perspective of service …

Navigating the spectrum of human-robot collaboration: Addressing robophobia-robophilia in the hospitality industry

D Jin - International Journal of Hospitality Management, 2024 - Elsevier
Analyzing human-robot collaboration, this study draws on insights from cognitive science
and psychology, with a particular focus on developing strategies for instructing robots and …

Satellite fans' team identification, nostalgia, customer equity and revisit intention: Symmetric and asymmetric analysis

W Chiu, FJ Wang, H Cho - Journal of Travel & Tourism Marketing, 2023 - Taylor & Francis
This study investigated causal antecedents' symmetric and asymmetric effects on satellite
fans' intention to revisit the home ground of their favorite sports teams through the lens of …