Brand attributes, corporate brand image and customer loyalty of Islamic banks in Malaysia

SN Ab Hamid, S Maulan… - Journal of Islamic …, 2023 - emerald.com
Purpose The purpose of this study is to empirically examine the antecedents and
consequences of corporate brand image in the context of Islamic banks in Malaysia. The …

Customer adoption of Islamic banking services: empirical evidence from Indonesia

H Sudarsono, YK Tumewang… - The Journal of Asian …, 2021 - koreascience.kr
This paper aims to examine the main factors that influence the adoption of Islamic banking
services in Indonesia. This research collects primary data by distributing questionnaires to …

Customer loyalty to Islamic banks: Evidence from Indonesia

BA Fianto, C Gan, T Widiastuti… - Cogent Business & …, 2020 - Taylor & Francis
This study identifies determinants of customer loyalty to Islamic banking in Indonesia using a
structural equation model (SEM) and confirmatory factor analysis (CFA). Data of 362 …

[HTML][HTML] Customer loyalty Islamic banks in Indonesia: Service quality which mediated by satisfaction and customer trust

A Kadir, MB Paly, MW Abdullah - International Journal of …, 2023 - openaccessojs.com
Purpose: This study aims to analyze the effect of service quality on loyalty mediated by
customer satisfaction and trust. A total of 215 Islamic bank customers in the study area were …

Customer loyalty: a systematic literature review and future directions in the Islamic Financial Industry

RA Alfaisaly - Cogent Business & Management, 2024 - Taylor & Francis
Customer loyalty has become a real concern in the Islamic finance industry, instigating a
comprehensive review of studies on this topic. Thus, this study presents a systematic …

Pengaruh Citra Merek dan Kepercayaan Terdahap Loyalitas Nasabah Bank Syariah di Sidoarjo (The Influence of Brand Image and Trust on Sharia Bank Customer …

MA Mukminin, FN Latifah - Perisai: Islamic Banking and …, 2020 - perisai.umsida.ac.id
One of the marketing strategies at Islamic banks is by building a company's brand image
and customer trust to gain customer loyalty. The focus of this research is to show the …

Assessing the evolution of banking reputation literature: a bibliometric analysis

R Carè, R Fatima, N Lèvy - International Journal of Bank Marketing, 2024 - emerald.com
Purpose The concept of banking reputation has gained significant attention due to its
relevance in the banking industry. A strong reputation has become crucial for a bank's …

[PDF][PDF] Adoption of Islamic Banking in Financial Satisfaction: Study on Bank Syariah Indonesia Yogyakarta Region

RHK HC - Jurnal Riset Akuntansi dan Bisnis Airlangga Vol, 2022 - researchgate.net
The main purpose of this study was to examine the effect of Islamic financial literacy,
religiosity, bank reputation, and risk attitude on the adoption of Islamic banking. Examine the …

[PDF][PDF] 2 YEARS AFTER MERGERS: SERVICE QUALITY, CUSTOMER SATISFACTION, AND CUSTOMER LOYALTY OF BANK SYARIAH INDONESIA.

M Bayhaqy, DF Septiarini - Airlangga International Journal of …, 2023 - e-journal.unair.ac.id
After going through the transition period until the second year, Bank Syariah Indonesia has
some tasks to be carried out after mergers with three established Sharia banks that have …

Customer loyalty model in Islamic bank: mosque perspective

AS Iskandar, MNA Muhajir, E Erwin… - Journal of Islamic …, 2024 - emerald.com
Purpose This study aims to test the empirical Islamic bank customer loyalty model with the
perspective of mosques as customers. Design/methodology/approach The type of research …