Appointment scheduling problem in complexity systems of the healthcare services: A comprehensive review

A Ala, F Chen - Journal of Healthcare Engineering, 2022 - Wiley Online Library
This paper provides a comprehensive review of Appointment Scheduling (AS) in healthcare
service while we propose appointment scheduling problems and various applications and …

Simulation-based analysis of appointment scheduling system in healthcare services: a critical review

A Ala, V Simic, M Deveci, D Pamucar - Archives of Computational Methods …, 2023 - Springer
This review paper investigates the healthcare'simulation appointment scheduling system
(SASS). It primarily aims to highlight critical appointment scheduling challenges and outline …

[HTML][HTML] A machine learning-based approach for predicting patient punctuality in ambulatory care centers

S Srinivas - International Journal of Environmental Research and …, 2020 - mdpi.com
Late-arriving patients have become a prominent concern in several ambulatory care clinics
across the globe. Accommodating them could lead to detrimental ramifications such as …

Appointment scheduling and real-time sequencing strategies for patient unpunctuality

X Pan, N Geng, X Xie - European Journal of Operational Research, 2021 - Elsevier
Patient unpunctuality causes perturbations in healthcare operations, compromising
productivity and service quality. In this paper, we propose an approach that mitigates the …

Sequencing and scheduling appointments on multiple servers with stochastic service durations and customer arrivals

X Wu, S Zhou - Omega, 2022 - Elsevier
In this paper, we consider the problem of sequencing and scheduling appointments on
multiple servers with stochastic service durations and customer arrivals. The objective is to …

Analyzing the effects of the new labor law on outpatient nurse scheduling with law-fitting modeling and case studies

ZY Zhuang, FY Vincent - Expert Systems with Applications, 2021 - Elsevier
New labor laws that include additional legal requirements or amendments occasionally
come into effect, and these new laws may also bring about challenges to common hospital …

A stochastic approximation approach for managing appointments in the presence of unpunctual patients, multiple servers and no-shows

X Pan, N Geng, X Xie - International journal of production research, 2021 - Taylor & Francis
Patient unpunctuality significantly disrupts the operations of healthcare facilities, reduces
provider productivity, and increases healthcare costs. To alleviate the negative impact of …

Sequencing and scheduling appointments for multi-stage service systems with stochastic service durations and no-shows

S Zhou, Q Yue - International journal of production research, 2022 - Taylor & Francis
In this work, we consider a joint sequencing and scheduling appointments problem with
stochastic service times and no-shows in multi-stage service systems. The objective is to …

A modified genetic algorithm for non-emergency outpatient appointment scheduling with highly demanded medical services considering patient priorities

R Alizadeh, J Rezaeian, M Abedi, R Chiong - Computers & Industrial …, 2020 - Elsevier
This paper presents an optimization problem concerning the booking of non-emergency
outpatient appointments, where a single machine (device) and limited medical staff are …

Using stochastic programming to solve an outpatient appointment scheduling problem with random service and arrival times

KS Shehadeh, AEM Cohn… - Naval Research Logistics …, 2021 - Wiley Online Library
We study a stochastic outpatient appointment scheduling problem (SOASP) in which we
need to design a schedule and an adaptive rescheduling (ie, resequencing or declining) …