Impact of digital industry 4.0 innovations on interorganizational value chains: a systematic literature review

C Nottbrock, A Van Looy, S De Haes - … Process Management Journal, 2023 - emerald.com
Purpose Organizations invest in novel digital innovations to improve their business
processes. These innovations, including Industry 4.0 technologies, enable full …

Toward BPM maturity assessment integrated with BPM implementation and use

M Szelągowski, P Sliż - Business Process Management Journal, 2024 - emerald.com
Purpose The aim of this article is to develop an efficient method for the assessment of
business process management (BPM) maturity, which identifies the present maturity level in …

A Configurational Approach to Maturity Model Development–Using fsQCA to Build a Multiple-Pathway Maturity Model

K Bley, I Pappas, S Strahringer - Communications of the …, 2024 - aisel.aisnet.org
Maturity models can be used as tools to depict the developmental trajectories of entity
classes in domains and evaluate the relative position of an entity within this framework …

The Role of ChatGPT in Elevating Customer Experience and Efficiency in Automotive After-Sales Business Processes

P Sliż - Applied System Innovation, 2024 - mdpi.com
Purpose: The advancements in deep learning and AI technologies have led to the
development of such language models, in 2022, as OpenAI's ChatGPT. The primary …

Capability and maturity models in business process management

O Turetken, A Van Looy - Handbook on Business Process …, 2024 - elgaronline.com
Digitizing business processes and creating new services and experiences for customers are
priorities for most organizations. This requires an explicit focus on business processes to …

Wpływ implementacji technologii ICT na dojrzałość procesową i projektową na przykładzie dużych organizacji w Polsce

M Woźniak, P Sliż, E Wycinka - Studia i Prace Kolegium Zarządzania i …, 2023 - ceeol.com
Współczesne organizacje muszą dbać o doskonalenie procesów zachodzących w
działalności operacyjnej, zarządzanie projektami oraz aktualność wdrażanych i …

A theoretical lens on maturity models as boundary objects

A Van Looy, M Rosemann… - 57th Hawaii Conference on …, 2024 - biblio.ugent.be
Maturity models (MMs) are an important Information Systems artefact with grounding in
multidisciplinary theory and significant impact in practice. However, despite a four-decades …

Kierunki badań nad oceną dojrzałości zarządzania procesami biznesowymi w Przemyśle 4.0/5.0

P Sliż, M Szelągowski - e-mentor, 2023 - repozytorium.bg.ug.edu.pl
The results published in the literature on the maturity of BPM in organisations, taking into
account both the degree of implementation of process management and process orientation …

Navigating digital transformation: perspectives on evaluating business process management maturity

P Sliż, M Szelągowski - e-mentor, 2023 - e-mentor.edu.pl
The results published in the literature on the maturity of BPM in organisations, taking into
account both the degree of implementation of process management and process orientation …