Customer satisfaction is very important for business because high customer satisfaction will
increase company profits. The aim of this research is to examine service quality, where …

This study aims to find out what factors influence customer satisfaction and loyalty in the
Shopee marketplace. The variables used in this study are price, product quality, information …

This study is a quantitative study to determine the direct influence between promotion,
attitude, perception of trust, perception of ease of use, perception of usefulness on purchase …

This study aims to investigate the relationship between corporate image, service quality,
customer satisfaction, behavioral intention, and customer loyalty at PT Indomarco …

Iskandar dan Hamid Page 1 Jurnal Bisnisman: Riset Bisnis dan Manajemen Vol. 5, No. 3 (Bulan
Oktober ‒ Bulan Januari): 80-102 Pengaruh E-Service Quality, E-Trust, E-Customer Satisfaction …

The aim of this research is to see the effect of leverage, company size and company risk on
tax avoidance. In this research, 18 companies were selected using purposive sampling …

This research was conducted to determine and analyze the influence of firm size, leverage,
liquidity, cash turnover on profitability in the food and beverage sub-sector listed on the …

This study aims to examine the effect of argument quality, source credibility, information
needs, and quantity of Electronic Word of Mouth (EWOM) information on information …

Research on e-loyalty refers to the level of loyalty or e-loyalty at the level of customer loyalty
or loyalty to service platforms, or company digital products because internet and …

This research is quantitative research with a causal relationship to determine the direct
influence customer engagement, customer satisfaction, customer commitment to customer …