Investigating a sequential mediation effect between unethical leadership and unethical pro-family behavior: Testing moral awareness as a moderator

S Nosrati, N Talebzadeh, A Ozturen… - Journal of Hospitality …, 2024 - Taylor & Francis
This study aims to investigate the effect of unethical leadership on unethical pro-family
behavior through the sequential mediating effect of emotional exhaustion and unethical pro …

Customers' devaluation in hospitality organizations: A social learning perspective of customer-targeted knowledge hiding behavior

H Tariq, AO Almashayekhi, M Burhan… - International Journal of …, 2025 - Elsevier
We aim to investigate whether, how, and when frontline service employees (FSEs), as
observers of leaders' knowledge hiding behavior toward customers (LKH-C), engage in …

Insights into the use of theories in knowledge hiding studies: a systematic review

T Tokyzhanova, S Durst - VINE Journal of Information and Knowledge …, 2024 - emerald.com
Purpose The purpose of this systematic literature review (SLR) is to examine the theoretical
landscape of knowledge hiding (KH) research, identifies prevailing theories, the different …

A tree dries from the top: how manager's knowledge hiding is morally disengaging employees to hide knowledge

MM Khan, MS Mubarik, SS Ahmed… - … Knowledge, Memory and …, 2023 - emerald.com
Purpose The purpose of this study was to explicate how leaders' knowledge hiding results in
employees' knowledge hiding. In addition, the study was intended to explore under what …

How does paternalistic leadership evoke abusive supervision? The mediating role of territorial behaviour

L Ju, E Liang, X Jing, F Okumus… - The Service Industries …, 2024 - Taylor & Francis
This study examines the impact of paternalistic leadership on abusive supervision through
territorial behaviour. Drawing on trait activation theory, we conducted two experimental …

How leaders exploited the frontline hospitality employees through distress and service sabotage?

Z Akram, S Chaudhary, U Akram… - Journal of Travel & …, 2024 - Taylor & Francis
This study mainly focused on how and why an exploitative leader influences service
sabotage via new underlying mechanism, such as distress/boundary condition and …

How do you treat your 'big fish'? The joint effect of perceived subordinates' overqualification and managers' personalities on knowledge hiding

J Hu, Y Zhu, E Ma, C Chen - The Service Industries Journal, 2024 - Taylor & Francis
By integrating the cognitive appraisal theory of stress and coping and the conservation of
resources theory, this paper explores the interactions and the mechanism of perceived …

Scale Development of Intention to Service Sabotage: Testing a Moderated Mediation Model of Leader-Member Exchange (LMX) Differentiation, Organizational …

HE Arici, H Arasli, M Yeşiltaş - … of Quality Assurance in Hospitality & …, 2024 - Taylor & Francis
This multilevel research investigates a moderated mediation model of how interaction
influence of leader-member exchange (LMX) differentiation and group moral …

How and when workplace suspicion triggers knowledge hiding: the cross-level moderation effects of performance climate and mastery climate

M Wu, W Li, X Wang, Y Lu, C Estay - The Service Industries Journal, 2024 - Taylor & Francis
Based on conservation of resources theory and social information processing theory, the
paper explores how workplace suspicion behaviors by suspicious perceivers initiate …

Emotional Intelligence: A tool to create Organizational Citizenship Behavior and minimize service sabotage behaviours in the service sector of Pakistan

S Younas, F Mirza, N Hafeez… - Pakistan Journal of …, 2023 - journals.internationalrasd.org
Emotional intelligence helps to predict and control the changing behaviour of employees.
Our study focuses on customer service sector employees, organizational citizenship …