Introduction Sustainability constitutes an essential element in corporate contexts by now.
Corporate sustainability may be addressed differently, either selectively or integrated. The …

We provide one of very few Data envelopment analysis efficiency studies of the German
savings banks, thereby contributing evidence on the credit of their business model. This …

This book examines performance evaluation in the context of assessing the non-financial
outcomes of human activities. The topic is particularly relevant when economic …

If banks' performance is to be be evaluated against the objectives they actually pursue,
assessments of stakeholder-oriented banks should go beyond financial efficiency …

This qualitative study set out to investigate the extent to which the Balanced Scorecard
(BSC) has been implemented for service delivery by South African Metropolitan …

This study investigates the efficiency impacts of M&A in Vietnamese banking market from
2008 to 2018. Our work contributes to the current literature of bank efficiency with the focus …

Performanceanalysen ermöglichen eine systematische Ergrün dung und Bewertung der
Leistungserbringung von Untersuchungseinheiten. Zwei zentrale Performancedimensionen …

Organizations today understand the need to have an effective performance management
system as a necessity to be successful in their business. They still however struggle to be …

The previous two main chapters of this brief book describe a fundamental theory and an
important methodology of non-financial performance evaluation. Traditional production …