Computational politeness in natural language processing: A survey

P Priya, M Firdaus, A Ekbal - ACM Computing Surveys, 2024 - dl.acm.org
Computational approach to politeness is the task of automatically predicting and/or
generating politeness in text. This is a pivotal task for conversational analysis, given the …

Context-based emotion recognition: A survey

R Abbas, B Ni, R Ma, T Li, Y Lu, X Li - Neurocomputing, 2024 - Elsevier
Emotions play a crucial role in human communication, and accurately recognizing them is
essential for the development of intelligent systems capable of effective human interaction …

Join me here if you will: Investigating embodiment and politeness behaviors when joining small groups of humans, robots, and virtual characters

S Zojaji, A Matviienko, I Leite, C Peters - Proceedings of the CHI …, 2024 - dl.acm.org
Politeness and embodiment are pivotal elements in human-agent interactions. While many
previous works advocate the positive role of embodiment in enhancing these interactions, it …

Multi-step Prompting for Few-shot Emotion-Grounded Conversations

M Firdaus, G Singh, A Ekbal… - Proceedings of the 32nd …, 2023 - dl.acm.org
Conversational systems have shown immense growth in their ability to communicate like
humans. With the emergence of large pre-trained language models (PLMs) the ability to …

Zero-shot multitask intent and emotion prediction from multimodal data: A benchmark study

GV Singh, M Firdaus, DS Chauhan, A Ekbal… - Neurocomputing, 2024 - Elsevier
Empathy involves comprehending and sharing the emotions of another person. In the realm
of conversational AI, empathy pertains to the AI's capacity to understand and respond …

Advancing mental health detection in texts via multi-task learning with soft-parameter sharing transformers

D Kodati, R Tene - Neural Computing and Applications, 2024 - Springer
In recent years, mental health issues have profoundly impacted individuals' well-being,
necessitating prompt identification and intervention. Existing approaches grapple with the …

Relevant emotion ranking with topic-enhanced emotion transition

L Zhang, X Zhang, D Zhou - Knowledge-Based Systems, 2025 - Elsevier
Emotion detection aims to predict multiple emotions associated with a given text. Relevant
Emotion Ranking (RER) goes one step further to rank relevant emotions by their intensities …

XeroPol: Emotion-Aware Contrastive Learning for Zero-Shot Cross-Lingual Politeness Identification in Dialogues

P Priya, M Firdaus, A Ekbal - IEEE Transactions on …, 2024 - ieeexplore.ieee.org
Politeness is key to successful conversations. It depicts the behavior that is socially valued
and is often accompanied by emotions. Previously, researchers have focused on detecting …

On the Way to Gentle AI Counselor: Politeness Cause Elicitation and Intensity Tagging in Code-mixed Hinglish Conversations for Social Good

P Priya, G Singh, M Firdaus, J Agrawal… - Findings of the …, 2024 - aclanthology.org
Politeness is a multifaceted concept influenced by individual perceptions of what is
considered polite or impolite. With this objective, we introduce a novel task-Politeness …

[HTML][HTML] Detection of Expressions of Violence Targeting Health Workers with Natural Language Processing Techniques

M Varol Arısoy, MA Yalçınkaya, R Gürfidan, A Arısoy - Applied Sciences, 2025 - mdpi.com
The aim of this study is to detect expressions of violence against healthcare workers using
natural language processing techniques. Experiments on various NLP models have shown …