In recent years, organizations have made significant IT investments, including digital
transformation programs, with the aim of enhancing the quality and delivery of services, and …

Bureaucracy is everywhere. Unelected bureaucrats are a key link between government and
citizens, between policy and implementation. Bureaucratic politics constitutes a growing …

Understanding how differences in management 'best practices' affect organizational
outcomes has been a focus of both theoretical and empirical work in the fields of …

Identifying the performance factors of organizations is of utmost importance for labor studies
for both empirical and theoretical research. The present study investigates the essential intra …

We design a field experiment to study how the allocation of authority between frontline
procurement officers and their monitors affects performance both directly and through the …

There is a broad consensus that state capacity is central to economic and institutional
development. But while the concept originated as a tool for macro-historical and …

Developing nations demand a different scholarly approach in the field of public
administration. We advance an agenda for research that stands on four pillars. First, in the …

We review the literature on people management and performance in organizations across a
range of disciplines, identifying aspects of management where there is clear evidence about …

Improving school quality in low and middle income countries (LMICs) is a global priority.
One way to improve quality may be to improve the management skills of school leaders. In …

The scholarly debate on how developing countries can effectively manage Chinese-
sponsored infrastructure and investment (particularly since the launch of the Belt and Road …