The health impacts of blood donation: a systematic review of donor and non-donor perceptions

R Thorpe, B Masser, SP Coundouris… - Blood …, 2023 - pmc.ncbi.nlm.nih.gov
Background The health and well-being of volunteer donors is of critical concern for blood
collection agencies responsible for ensuring a stable supply of blood products. However, lay …

Service quality in blood donation: satisfaction, trust and loyalty

L Melián-Alzola, JD Martín-Santana - Service Business, 2020 - Springer
This study proposes and validates a service quality scale for the blood donation process. It
also analyses the impact that service quality has on donor satisfaction with the donation …

Analyses of factors influencing Chinese repeated blood donation behavior: Delivered value theory perspective

X Chen, S Wu, X Guo - Industrial Management & Data Systems, 2020 - emerald.com
Purpose The purpose of this paper is to link subjective data obtained from a questionnaire
survey with blood donation behavioral data, constructs a conceptual model of the factors that …

Donor orientation and service quality: Key factors in active blood donors' satisfaction and loyalty

JD Martín-Santana, MK Cabrera-Suárez… - Plos one, 2021 - journals.plos.org
Faced with the increasing demand for blood and greater restrictions on ensuring the safety
of transfusions, voluntary donation is currently the only and best alternative for the health …

[HTML][HTML] Prosocial customer in the public sector: A PLS-SEM analysis applied to blood donation (active donors)

L Robaina-Calderín, JD Martín-Santana… - Socio-Economic …, 2023 - Elsevier
The act of donating blood creates social and public value (as a transformative service), but
donors do not always repeat, so this study analyses the antecedents of attitudinal loyalty in …

Should I donate secondhand clothes? Cognitive, affective, and conative model during the COVID-19 pandemic

M Amin, H Herjanto - Journal of Social Marketing, 2023 - emerald.com
Purpose This study aims to investigate the secondhand clothes (SHC) donating behavior
phenomenon using the cognitive-affective-conative model and examines the moderating …

Prevalence and factors associated with vasovagal reaction among whole blood donors in hospital Universiti Sains Malaysia

NN Ibrahim, NHM Noor, Z Zulkafli - Transfusion Clinique et Biologique, 2023 - Elsevier
Adverse donor reactions (ADR) are common to occur during the blood donation process.
The most common is vasovagal reactions (VVR) and it cause negative impact in the donor …

Lines of scientific research in the study of blood donor behavior from a social marketing perspective

L Romero-Domínguez, JD Martín-Santana… - Journal of Nonprofit & …, 2021 - Taylor & Francis
Although blood is essential in healthcare systems for medical and surgical use, it is still a
scarce resource. Given that blood cannot be produced artificially, donors are the backbone …

Análise da percepção de barreiras e identificação de factores motivadores para a dádiva de sangue em Portugal

RMPDS Teixeira - 2023 - comum.rcaap.pt
Os Serviços de Sangue trabalham incessantemente para fornecer produtos sanguíneos
necessários a toda a atividade hospitalar e fins farmacêuticos. Assim gerir um sistema em …

A Gift of Blood: Opinions and Experience of Voluntary Blood Donors on Repeat Blood Donation

SS Khalfan, DCV Kakoko - International Blood Research & …, 2023 - eprint.subtopublish.com
Donating blood is an essential practice that can help save lives. Effective strategies are
necessary to attract and keep blood donors to meet the demand for safe blood. To evaluate …