[HTML][HTML] AI adoption and diffusion in public administration: A systematic literature review and future research agenda

R Madan, M Ashok - Government Information Quarterly, 2023 - Elsevier
Artificial Intelligence (AI) implementation in public administration is gaining momentum
heralded by the hope of smart public services that are personalised, lean, and efficient …

Data science, artificial intelligence and the third wave of digital era governance

P Dunleavy, H Margetts - Public Policy and Administration, 2023 - journals.sagepub.com
This article examines the model of digital era governance (DEG) in the light of the latest-
wave of data-driven technologies, such as data science methodologies and artificial …

Paradigm shift: Exploring the impact of digital technologies on the welfare state through a systematic literature review

S Alexopoulou - Social Policy & Administration, 2025 - Wiley Online Library
This systematic literature review (SLR) explores the impact of digital technologies on welfare
states and bureaucracies, analyzing the evolving dynamics between the state and citizens …

Hybrid organizational forms in public sector's digital transformation: A technology enactment approach

B Faro, B Abedin, D Cetindamar - Journal of Enterprise Information …, 2022 - emerald.com
Purpose The purpose of this paper is to examine how public sector organizations become
nimbler while retaining their resilience during digital transformation. Design/methodology …

Good governance and COVID‐19: The digital bureaucracy to response the pandemic (Singapore as a model)

AM Abdou - Journal of Public Affairs, 2021 - Wiley Online Library
Since 2019, countries in the world have been facing many economic, political, social, and
health shocks and challenges that are not easily faced with the COVID‐19 pandemic …

The emerging digital twin bureaucracy in the 21st century

SJ Eom - Perspectives on Public Management and Governance, 2022 - academic.oup.com
With the expansion of digital transformation based on new technologies, the digital twin
bureaucracy (DTB) emerges as a distinct type of 21st-century bureaucracy. The digital twin …

Rule of trust: The power and perils of china's social credit megaproject

YJ Chen, CF Lin, HW Liu - Colum. J. Asian L., 2018 - HeinOnline
The leaders of the People's Republic of China (PRC) have often claimed to be" governing
the country in accordance with the law"(yifazhiguo). 1 While this policy has often been …

Public value creation and robotic process automation: normative, descriptive and prescriptive issues in municipal administration

J Johansson, M Thomsen, M Åkesson - … Government: People, Process …, 2022 - emerald.com
Purpose This paper aims to highlight problems and opportunities for introducing digital
automation in public administration (PA) and to propose implications for public value …

A public values perspective on the application of Artificial Intelligence in government practices: A Synthesis of case studies

R Madan, M Ashok - Handbook of research on artificial intelligence …, 2022 - igi-global.com
The use of artificial intelligence (AI) by governments represents a radical transformation of
governance, which has the potential for a lean government to provide personalised services …

Institutional divergence of digital item bank management in bureaucratic hybridization: An application of SSM based multi-method

N Muhammaditya, S Hardjosoekarto… - Systemic Practice and …, 2021 - Springer
This study aims to analyze institutional divergence of Beckert (2010) by measuring the
reframing of three constitutive principles of Digital Weberian Bureaucracy (DWB). In contrast …