Systematic review of gender differences and similarities in online consumers' shopping behavior
Purpose This study aims to systematically examine gender specific behavioral differences
and similarities in online shopping consumers, underlying theories for such differences and …
and similarities in online shopping consumers, underlying theories for such differences and …
The roles of trust, personalization, loss of privacy, and anthropomorphism in public acceptance of smart healthcare services
AI-based smart healthcare services are emerging as promising tools to improve efficiency
and effectiveness of healthcare service delivery. This study aimed to examine the roles of …
and effectiveness of healthcare service delivery. This study aimed to examine the roles of …
The roles of initial trust and perceived risk in public's acceptance of automated vehicles
The purpose of this study was to explore factors affecting users' acceptance of automated
vehicles (AVs, Level 3). A theoretical acceptance model was proposed by extending the …
vehicles (AVs, Level 3). A theoretical acceptance model was proposed by extending the …
Millennials' attitude toward chatbots: an experimental study in a social relationship perspective
Purpose Chatbots represent an innovative channel for retailers to meet young customers'
needs anywhere and at any time. Being an emergent technology, however, it is important to …
needs anywhere and at any time. Being an emergent technology, however, it is important to …
Understanding the determinants of mobile banking continuance usage intention
Purpose The quality of people life and efficiency of banks can be improved by mobile
banking (m-banking). The long-term success of m-banking depends on its constant use. The …
banking (m-banking). The long-term success of m-banking depends on its constant use. The …
The acceptance of chatbots in an enterprise context–A survey study
F Brachten, T Kissmer, S Stieglitz - International Journal of Information …, 2021 - Elsevier
While Interactive systems such as Chatbots, are well known in personal environments with
technologies like “Apple's Siri” or the “Google's Assistant”, the acceptance of said …
technologies like “Apple's Siri” or the “Google's Assistant”, the acceptance of said …
A text mining approach to explore factors influencing consumer intention to use metaverse platform services: Insights from online customer reviews
Metaverse technology has recreated real-world surroundings into a virtual setting that has
caught the attention of many consumers and brands. Metaverse platforms are facilitating …
caught the attention of many consumers and brands. Metaverse platforms are facilitating …
Online relationship marketing and customer loyalty: a signaling theory perspective
SL Boateng - International journal of bank marketing, 2019 - emerald.com
Purpose Online technologies have, in recent times, revolutionized the process of
relationship building between firms and their customers. Nonetheless, there is a limited …
relationship building between firms and their customers. Nonetheless, there is a limited …
[HTML][HTML] Barriers and paradoxical recommendation behaviour in online to offline (O2O) services. A convergent mixed-method study
Mobile apps offering online to offline (O2O) services act as aggregators providing interface
for delivery of required products and services at a preferred location. Despite offering …
for delivery of required products and services at a preferred location. Despite offering …
Exploring the role of visual aesthetics and presentation modality in luxury fashion brand communication on Instagram
S Kusumasondjaja - Journal of Fashion Marketing and Management …, 2019 - emerald.com
Exploring the role of visual aesthetics and presentation modality in luxury fashion brand
communication on Instagram | Emerald Insight Books and journals Case studies Expert …
communication on Instagram | Emerald Insight Books and journals Case studies Expert …