Online food delivery: A systematic synthesis of literature and a framework development
A Shankar, C Jebarajakirthy, P Nayal… - International Journal of …, 2022 - Elsevier
This study aims to systematically review the extant literature on online food delivery. The
literature on online food delivery is synthesised in terms of theories, contexts, methods …
literature on online food delivery is synthesised in terms of theories, contexts, methods …
[HTML][HTML] Manufacturer encroachment and channel conflicts: A systematic review of the literature
N Tahirov, CH Glock - European Journal of Operational Research, 2022 - Elsevier
To reach more customers, many manufacturers utilize multiple distribution channels
consisting of a direct and an indirect sales channel. In particular, the strong growth of …
consisting of a direct and an indirect sales channel. In particular, the strong growth of …
[HTML][HTML] Use of ChatGPT in academia: Academic integrity hangs in the balance
In today's academic world, some academicians, researchers and students have begun
employing Artificial Intelligence (AI) language models, eg, ChatGPT, in completing a variety …
employing Artificial Intelligence (AI) language models, eg, ChatGPT, in completing a variety …
Online food delivery companies' performance and consumers expectations during Covid-19: An investigation using machine learning approach
Online food delivery (OFD) businesses flourished during COVID-19; however, OFD
companies experienced different challenges and customers' expectations. This paper uses …
companies experienced different challenges and customers' expectations. This paper uses …
Factors influencing customer decisions to use online food delivery service during the COVID-19 pandemic
Despite the popularity of online food delivery systems in the foodservice industry, there have
been few studies into customers' decision-making process to use online food delivery …
been few studies into customers' decision-making process to use online food delivery …
Unraveling customer repurchase intention in OFDL context: An investigation using a hybrid technique of SEM and fsQCA
This research proposes a conceptual model based on the stimulus-organism-response (S–
OR) theoretical framework which links perceived website/app quality and image (stimuli) to …
OR) theoretical framework which links perceived website/app quality and image (stimuli) to …
Determinants of customer purchase intention toward online food delivery services: The moderating role of usage frequency
In this study, the determinants (ie, social influence, effort expectancy, performance
expectancy, trust, and food safety risk perception) affecting customers' purchase intention …
expectancy, trust, and food safety risk perception) affecting customers' purchase intention …
Predictors of continuance intention of online food delivery services: gender as moderator
Purpose The COVID-19 has brought with it valuable opportunities for the retail sector.
Notably, online channels have assumed a key role for businesses that can rely less on …
Notably, online channels have assumed a key role for businesses that can rely less on …
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Purpose This study aims to draw on customer experience theory to shed light on how hotel
in-room amenities foster customer experience, which continues to form brand attitude and …
in-room amenities foster customer experience, which continues to form brand attitude and …
A thematic review on using food delivery services during the pandemic: insights for the post-COVID-19 era
The food delivery service is the most typical and visible example of online-to-offline (O2O)
commerce. More consumers are using food delivery services for various reasons during the …
commerce. More consumers are using food delivery services for various reasons during the …