Patient satisfaction with healthcare services and the techniques used for its assessment: a systematic literature review and a bibliometric analysis
Patient satisfaction with healthcare provision services and the factors influencing it are be-
coming the main focus of many scientific studies. Assuring the quality of the provided …
coming the main focus of many scientific studies. Assuring the quality of the provided …
Sustainable supplier selection under attractive criteria through FIS and integrated fuzzy MCDM techniques
Suppliers as upstream partners play a crucial role to establish sustainability in the supply
chain. For precise evaluation of the supplier's performance on sustainability criteria …
chain. For precise evaluation of the supplier's performance on sustainability criteria …
[HTML][HTML] Customers satisfaction in pediatric inpatient services: A multiple criteria satisfaction analysis
Objective To assess customer satisfaction determinants in a public pediatric inpatient
service and propose some strategies to enhance the consumer and customer experience …
service and propose some strategies to enhance the consumer and customer experience …
A hybrid multi-criteria decision-making approach for hospitals' sustainability performance evaluation under fuzzy environment
H Regragui, N Sefiani, H Azzouzi… - International Journal of …, 2024 - emerald.com
Purpose Hospital structures serve to protect and improve public health; however, they are
recognized as a major source of environmental degradation. Thus, an effective performance …
recognized as a major source of environmental degradation. Thus, an effective performance …
Providing a framework for evaluating the quality of health care services using the healthqual model and multi-attribute decision-making under imperfect knowledge of …
Due to the increasing importance of evaluating the quality of health care services using the
patient-centred approach, this study aimed to propose a novel framework by combining the …
patient-centred approach, this study aimed to propose a novel framework by combining the …
A model for evaluating inequalities in sustainability
Abstract On 25 September 2015, the United Nations General Assembly adopted the 2030
Agenda for sustainable development, which includes seventeen Sustainable Development …
Agenda for sustainable development, which includes seventeen Sustainable Development …
[PDF][PDF] Purpose of patient satisfaction for efficient management of healthcare provision
The management of the healthcare facilities is closely related to their evaluation. A very
crucial point of this process is assigned to the patients who are the most important persons …
crucial point of this process is assigned to the patients who are the most important persons …
[HTML][HTML] Simultaneous Inference for Proportions in Multivariate Stratified Random Sampling without Replacement for Service Quality Control using Multiple Choice …
PC Cozzucoli - Socio-Economic Planning Sciences, 2024 - Elsevier
Determining the asymptotic distribution of the estimator for parameters of interest when
employing complex sampling designs is a methodological issue of extreme importance. This …
employing complex sampling designs is a methodological issue of extreme importance. This …
Investigating patient revisit intention in community health centres: a mediational study
Purpose Community health centres (CHCs) play a vital role in healthcare service delivery in
rural India and act as a crucial link between the primary and tertiary healthcare systems. The …
rural India and act as a crucial link between the primary and tertiary healthcare systems. The …
Perspective on services' quality using the SERVPERF
MT Gonzaga, REB Fontes… - … of Productivity and …, 2024 - inderscienceonline.com
In the market's view, delivering a quality service is vital for the growth of organisations. In this
regard, the SERVPERF scale has proved to be a promising tool for analysing the quality and …
regard, the SERVPERF scale has proved to be a promising tool for analysing the quality and …