Dynamic Behavior of Islamic Banking Customer Loyalty in Jakarta

R Rusdianto, M Jasin - IQTISHADIA, 2022 - journal.iainkudus.ac.id
The attractiveness of Islamic banking lies in the profit-sharing system, service delivery,
satisfaction, and promotion, where these components are interrelated with customers, which …

Customer Satisfaction Modelling of The Indonesia Sharia Bank (BSI)

B Basrowi, JH Ali, T Suyanto - International Journal of Science and Applied … - jurnal.uns.ac.id
The purpose of this study is to analyze the effect of service quality on customer satisfaction of
Indonesian Islamic banks (BSI), analyze the effect of product innovation on BSI customer …

Customer Satisfaction in Mediation The Influence of Service Quality and Customer Loyalty

B Basrowi, J Ali - Proceedings of the International Conference on …, 2023 - eudl.eu
This study attempts to analyze the effect of service quality on customer satisfaction and its
implications for customer loyalty. The research approach is correlational. The data is …

Dynamic Behavior of Islamic Banking Customer Loyalty in Jakarta

M Jasin - 2018 - repository.uinjkt.ac.id
The attractiveness of Islamic banking lies in service delivery, satisfaction, and promotion.
These components are strongly interrelated with customers that influencing them to continue …