During the last 50 years, since the development of ELIZA by Weizenbaum, technologies for
developing conversational systems have made a great stride. The number of conversational …

Conversational AI is a sub-domain of Artificial Intelligence that deals with speech-based or
text-based AI agents that have the capability to simulate and automate conversations and …

We propose a set of generic conversational strategies to handle possible system
breakdowns in non-task-oriented dialog systems. We also design policies to select these …

Emotional support conversation (ESC) aims to provide emotional support (ES) to improve
one's mental state. Existing works stay at fitting grounded responses and responding …

Background Obtaining adequate social support presents a challenge for many in addiction
recovery. Increasingly, individuals in recovery use online forums to exchange support with …

We address a spoken dialogue system which conducts information navigation in a style of
small talk. The system uses Web news articles as an information source, and the user can …

This paper addresses the concept of information navigation and the system that navigates
news articles updated day by day. In the information navigation, the system has a back-end …

Building a controllable neural conversation model (NCM) is an important task. In this paper,
we focus on controlling the responses of NCMs by using dialogue act labels of responses as …

This paper addresses the role of conversational memory in Embodied Conversational
Agents (ECAs). It describes an investigation into developing such a memory architecture …

We present a spoken dialogue system for navigating information (such as news articles),
and which can engage in small talk. At the core is a partially observable Markov decision …