Retail leakages caused by an increasing number of outshopping to other countries has
become a growing concern among retailers in border areas. This research seeks to examine …

The current study investigated the relationship between service quality and customer loyalty
across three emerging countries. The quantitative research data was collected through a …

The objective of this study is to determine the perception of retail service quality and its
relationship with satisfaction for customers of hypermarkets in the Kingdom of Saudi Arabia …

Explains that Taiwan's retailing is predominantly a mix of traditional markets and department
stores, an abundance of convenience stores, a group of supermarket and hypermarket …

University library administrators in Sri Lanka have begun to search for alternative ways to
satisfy their clientele on the basis of service quality. This article aims at providing a …

A wide spectrum of e-commerce (B2B/B2C), banking, financial trading and other business
applications require the exchange of data to be highly secure. The Secure Sockets Layer …

The slow growth of grocery products in Malaysia since the Asian financial crisis and the
influx of multinational and large scale retailers since early 1990s allow Malaysian …

Purpose The purpose of this paper is to check the reliability and validity of a well-
acknowledged scale developed by Pratibha A. Dabholkar (1996) in the context of Indian …

Purpose–The purpose of this paper is to examine the retail store decision criteria of
customers in founder member states of the European Union and customers in Central and …

Over the past year there were no unique model to measure Retail Service Quality (RSQ)
with related to Customer loyalty (CL). Therefore, This Study presents a new model of RSQ & …