This review addresses supply chain management issues specific to Internet fulfillment in a
multi-channel environment. It provides a systematic overview of managerial planning tasks …

We reviewed the manuscripts focused on Supply Chain Management that had been
published in Production and Operations Management (POM) over roughly 15 years (1992 to …

The dynamic assignment of patients to exam days in order to manage daily variations in
demand and capacity is a long-standing open research area in appointment scheduling. In …

This paper addresses the problem of room pricing in hotels. We propose a hotel revenue
management model based on dynamic pricing to provide hotel managers with a flexible and …

We examine a multiperiod capacity allocation model with upgrading. There are multiple
product types, corresponding to multiple classes of demand, and the firm purchases capacity …

Alternative measures to deal with supply disruptions exist. We consider a make-to-order
(MTO) supply chain with one manufacturer who sources from a single supplier. When a …

Many online retail channels face high rates of product returns. This poses a new challenge
to the sellers' dynamic pricing problem when some returns in good condition can be resold …

Allocation of a limited capacity of resources among several customer types is a critical
decision encountered by many manufacturing and service firms. We tackle this problem by …

Manufacturers usually face customers with different service requirements. The challenge
they face is how to determine which customers to serve when the inventory supply is limited …

Recent years have seen great revenue management successes, notably in the airline, hotel,
and car rental businesses. Currently, an increasing number of industries, including …