Factors influencing customer's loyalty towards ride-hailing taxi services–A case study of Vietnam

DQ Nguyen-Phuoc, DN Su, PTK Tran, DTT Le… - … Research Part A: Policy …, 2020 - Elsevier
With the emergence of new transport technologies, ride-hailing services have become
increasingly popular around the world in recent years. Particularly in developing countries …

Role of value for money and service quality on behavioural intention: A study of full service and low cost airlines

R Rajaguru - Journal of Air Transport Management, 2016 - Elsevier
The study explore low cost and full service airline consumers' perception of value for money
and service quality, and its influence on behavioural intention in the perspectives of means …

Measuring service quality in the banking industry: a Hong Kong based study

MM Lau, R Cheung, AYC Lam… - Contemporary …, 2013 - cmr-journal.org
The goal of this study is to identify the interrelationships between service quality, customer
satisfaction and customer loyalty in the retail banking sector in Hong Kong. The study also …

[PDF][PDF] The influence of brand loyalty on cosmetics buying behavior of UAE female consumers

HS Khraim - International Journal of Marketing Studies, 2011 - academia.edu
The worldwide annual expenditures for cosmetics is estimated at US $18 billion, and many
players in the field are competing aggressively to capture more and more markets. The …

Status consumption and price sensitivity

RE Goldsmith, LR Flynn, D Kim - Journal of marketing theory and …, 2010 - Taylor & Francis
This paper describes a study of status consumption and price sensitivity. The pervasive
desire for social prestige motivates consumers to pay higher prices for goods that confer …

[PDF][PDF] The impact of promotional tools on consumer buying behavior in retail market

MD Shamout - International Journal of Business and Social Science, 2016 - academia.edu
Retail markets have been one of the most rapid growing markets in the world for the last
decade; to stay competitive, retailers use effective sales promotions tools and that become a …

[PDF][PDF] A Study on Customer Perception on Organized Retail Stores in Tiruchirappalli Town

M Usharani, R Gopinath - International Journal of Management …, 2020 - researchgate.net
Background: The research study is concentrated on the customer reliability of organized
retail stores in Tiruchirappalli Town. Retailing occupies a key role in our economy …

Impact of sales promotion on consumer buying behavior: a case of modern trade, Pakistan

MA Khan, A Tanveer, SS Zubair - … and Management Review, 2021 - journals.pu.edu.pk
Rapidly changing market conditions and the competitiveness of market players is forcing the
“all what you need one roof retail concept” businesses to look for various tactics to attract as …

Evaluating the effect of consumer sales promotions on brand loyal and brand switching segments

K Nagar - Vision, 2009 - journals.sagepub.com
Sales promotions are generally looked at as tools that undermines the brand; yet a tool that
is necessarily meant to speed up sales. Consumer sales promotion take up a large share of …

Confirmatory study on brand equity and brand loyalty: a special look at the impact of attitudinal and behavioural loyalty

H Chahal, M Bala - Vision, 2010 - journals.sagepub.com
The purpose of the study is to examine relationships between brand equity and brand loyalty
(comprising attitudinal and behavioural) which is not well explained in the marketing …