Purpose–Cases of corruption, embezzlement, theft and fraud, abuse of discretion, favoritism,
nepotism, clientelism, and abuse of power in governments have led to a growing demand …

The article explores the effects of cultural heritage in fostering tourism demand. We look at
the role of UNESCO World Heritage List (WHL) in the enhancement of tourism destinations …

Efficiency estimations which do not account for the operational environment where
production units are operating in may have only a limited value. This article presents a fully …

The increasing availability of statistical data raises opportunities for 'big'data and learning
analytics. Here, we review the academic literature and research relating to the use of big …

This paper studies the role of direct democracy in ensuring efficient and cost-effective
provision of goods and services in the public sector. The sample consists of the population …

The article involves a study along the line of performance analysis of tourist destinations, yet
taking the regions as territorial units and cultural tourism as a tourist flow to be explored. The …

This paper presents the results of an empirical study aimed at evaluating the cost efficiency
of 108 Italian major municipalities, and investigating to what extent the municipality …

The measurement of public service provision (PSP) performance and identification of its
influencing variables are of great importance for the government to efficiently utilize public …

Quantifying the public green space required by urban residents is a fundamental aspect of
sustainable urban planning and management. This paper proposes a metric of effective …

In both public administration and economics, efficiency is brought forward as an important
criterion for evaluating administrative actions. Clearly, its value as an assessment principle …